Reviews of Openroad: Safety on the Road

By: TrueMotion, Inc. App

List of user reviews and ratings for Openroad: Safety on the Road

Total ratings

4.80 (Rating count: 3,939)

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Review summary

Users repeatedly praise Openroad for rapid emergency response, automatic family and responder alerts, and driving-monitoring features that boost safety and peace of mind. However, several reviews flag onboarding and account issues (verification codes not arriving, sign-up/deletion hassles), false hard braking alerts, and prompts to enable motion/fitness features on devices that don’t expose those options. Overall, the app’s safety benefits are appreciated, but onboarding reliability and false alerts raise trust concerns for continued use.

Pros

Immediate emergency response and proactive support after crashes
Automatic notifications to family members and emergency services
Driving behavior monitoring and feedback that helps improve safety
Provides peace of mind and a sense of safety while driving
Helpful for monitoring teen drivers and enabling parental oversight

Cons

False hard braking alerts / braking-detection errors
Onboarding issues: verification codes not arriving and difficulties signing up or deleting accounts
Motion & fitness prompts to enable features appear even on devices where those options are unavailable

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User Reviews

Recent rating average: 3.40

All time rating average: 4.80

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20% (10)

Date	Author	Comment
2025-12-09	Sw*****	I don’t think I have had it used… on know signing up went smooth
I don’t think I have had it used… on know signing up went smooth
2025-12-09	Li*****	Four months ago my wife and I were in a pretty bad car accident. Fortunately, we were not badly injured. As soon as the accident occurred I immediately received a call from OpenRoad. They were genuinely concerned. They asked if we were okay, needed an ambulance, and even asked we needed a tow truck. We were totally impressed with OpenRoad and would recommend it for anyone. Thank you OpenRoad.
Four months ago my wife and I were in a pretty bad car accident. Fortunately, we were not badly injured. As soon as the accident occurred I immediately received a call from OpenRoad. They were genuinely concerned. They asked if we were okay, needed an ambulance, and even asked we needed a tow truck. We were totally impressed with OpenRoad and would recommend it for anyone. Thank you OpenRoad.
2025-12-04	Sp*****	It shows our driving habits as well as it will contact family in a crash
It shows our driving habits as well as it will contact family in a crash
2025-11-29	IH*****	Help when you need it is available
Help when you need it is available
2025-09-16	Ki*****	I tried to install the app. It requires you to add a text code to open the app. I requested the text code several times and never received it..
I tried to install the app. It requires you to add a text code to open the app. I requested the text code several times and never received it..
2025-05-12	TR*****	I decided not to use this app. There is an option to delete your account. It doesn't work. It locks you into a endless circle. Not good!
I decided not to use this app. There is an option to delete your account. It doesn't work. It locks you into a endless circle. Not good!
2024-11-25	Jo*****	Appears not updated properly. Keeps telling me to turn on motion & fitness in my phone. My phone does not have that toggle to switch on. I’m using an iPhone 24 Pro Max with iOS 18.2.
Appears not updated properly. Keeps telling me to turn on motion & fitness in my phone. My phone does not have that toggle to switch on. I’m using an iPhone 24 Pro Max with iOS 18.2.
2024-09-02	RU*****	IT NEVER REFRESH ON THE WEEK TIME AND NUMBERS ON BASICALLY ITS OFF TRACK!
IT NEVER REFRESH ON THE WEEK TIME AND NUMBERS ON BASICALLY ITS OFF TRACK!
2024-08-05	fr*****	Last week the wife and I were on loop 410 in the San Antonio area when I was alerted to a major accident ahead we took the next exit and continued on home on the news that night it was said that the accident was a fatality. They wife downloaded it the next day. Thank you again for being there for us
Last week the wife and I were on loop 410 in the San Antonio area when I was alerted to a major accident ahead we took the next exit and continued on home on the news that night it was said that the accident was a fatality. They wife downloaded it the next day. Thank you again for being there for us
2024-07-17	Re*****	So I got in a minor accident today, a “junk haulers” truck didn’t stop in time and rear ended my minivan. I was flustered at first and trying to find the non emergency number for the local police, and then when I did and was calling them, I was getting another call that I ignored because I needed to finish with the police call. I later received a call again and answered it and it turned out to be Openroad checking on me. They asked if I needed them to call for any help and I told them the police were on their way. They then asked me if I wanted them to stay on the line until the police came to which I responded it was daylight and I felt safe enough not to. But, wow, I appreciate that they reached out multiple times, would have called for assistance, and also would have stayed on the phone with me for as long as I needed. Do not hesitate to download this app. My watch didn’t even notify my about the incident although it is suppose to detect car crashes, which I suppose was because it was relatively minor…but Openroad DID! I am just so impressed and so grateful I had this service available to me. Thank you, Openroad!!!!
So I got in a minor accident today, a “junk haulers” truck didn’t stop in time and rear ended my minivan. I was flustered at first and trying to find the non emergency number for the local police, and then when I did and was calling them, I was getting another call that I ignored because I needed to finish with the police call. I later received a call again and answered it and it turned out to be Openroad checking on me. They asked if I needed them to call for any help and I told them the police were on their way. They then asked me if I wanted them to stay on the line until the police came to which I responded it was daylight and I felt safe enough not to. But, wow, I appreciate that they reached out multiple times, would have called for assistance, and also would have stayed on the phone with me for as long as I needed. Do not hesitate to download this app. My watch didn’t even notify my about the incident although it is suppose to detect car crashes, which I suppose was because it was relatively minor…but Openroad DID! I am just so impressed and so grateful I had this service available to me. Thank you, Openroad!!!!