Viva Resorts by Wyndham

Pain when trying to book with other guests

Bookings seemed to all be full when we got here have tow wait 3 days to get in

This was our first time to Mexico, the check in was a little hectic, the gal who checked us in was very pleasant. Our room was a little dated and underwhelming but very clean and do able, Andrea in housekeeping was amazing! The grounds are beautiful, clean and easy to navigate. The pools were clean and clear! The beach by far was one of our favorites, lots of chairs and shade for all! The beach was kept up much better than others we walked past! Margarito at the adult pool was also amazing! Great personality, easy to have a conversation with, and made great drinks! Worth the walk from the other side of the hotel to get a drink from him! Other bars had pretty good drinks as well! All the staff was very friendly. Diego at the lobby bar is friendly and makes a wonderful chocolate martini 😊 We had an issue getting reservations for all the restaurants. They were all full until the end of the week! This was a bummer due to the fact that the buffet food was not our favorite! The meals at the restaurants were very good and servers were amazing! The buffet food was a little hit or miss, the staff was very pleasant. The guys bussing the tables on both upper decks were wonderful! The omelette chef was amazing and pleasant every time! The entertainment was good, we never saw a repeat show. We really liked the new evolution show. Very talented dancers and crew! All the day activities were a huge highlight of this resort. From painting, to bingo, to dance lessons, and pool parties there was always something we could be doing! Having a little shopping area within walking distance from the resort was a huge plus! We rode the bikes the hotel provided. Was a nice amenity but was a little hard to find bikes that were operable for our larger group of 8! Overall, we were very pleased with our stay, and we would return. Thank you, until next time.