Reviews of BIBIBOP Rewards

By: Charleys Philly Steaks App

List of user reviews and ratings for BIBIBOP Rewards

Total ratings

4.80 (Rating count: 17,157)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Apple App Store

View and respond to reviews directly on the store page.

Visit

Review summary

Users praise Bibibop for fresh, healthy, allergen-friendly options and tasty, high-quality food with friendly service. However, the app is plagued by instability and a clunky UX, making ordering and reordering unreliable. Problems persist with not saving recent orders, messy navigation, and occasional feature gaps (drink customization, rewards/discount issues, Apple Pay). Many customers prefer using the website or in-person ordering. Overall, the restaurant quality is strong, but the app significantly detracts from the experience.

Pros

Fresh, healthy meals with gluten-free and allergy-friendly options.
Delicious food with consistent quality and great variety.
Friendly, helpful staff and good service.
Convenient locations and a welcoming atmosphere for dine-in or takeout.
Positive overall focus on healthy options and allergen knowledge.

Cons

Frequent bugs and crashes, with checkout failures and order interruptions.
Clunky, non-intuitive UI that feels like a desktop website wrapper.
Reordering is unreliable: recent orders not shown and past orders hard to replicate.
Limited drink customization and occasional loyalty/discount issues (no ice option, discounts not applying, Apple Pay glitches).

Upgrade to see all 53 reviews

User Reviews

Recent rating average: 3.30

All time rating average: 4.80

Upgrade to see all 53 reviews

40% (21)

Date	Author	Comment
2026-06-02	Ge*****	For some reason my "device already shared with maximum number of guests allowed". Even though I have only signed up once, years ago. I guess I don't need to go back since their app doesn't work.
For some reason my "device already shared with maximum number of guests allowed". Even though I have only signed up once, years ago. I guess I don't need to go back since their app doesn't work.
2026-05-31	Dr*****	Can never checkout. Always issues and errors. Eternally frustrating. I hate this app. Doesn’t take credit card info. Doesn’t let you use apple pay. Total ish.
Can never checkout. Always issues and errors. Eternally frustrating. I hate this app. Doesn’t take credit card info. Doesn’t let you use apple pay. Total ish.
2026-05-29	do*****	We love Bibibop!
We love Bibibop!
2026-05-01	Bi*****	This app is very buggy. I can’t even fill out my entire order without getting kicked out and having to restart :\|
This app is very buggy. I can’t even fill out my entire order without getting kicked out and having to restart :\|
2026-04-29	No*****	Great Asian fusion type eatery. Gluten free and you can do a great vegan bowl as well. Allergy friendly and great atmosphere.
Great Asian fusion type eatery. Gluten free and you can do a great vegan bowl as well. Allergy friendly and great atmosphere.
2026-04-26	so*****	This app has been a headache from the start, years ago. First time was when I tried to place a „recent” order about a week later. Nothing would happen - no message, just nothing after hitting the tab. We finally figured out that an item in one of the bowls was out of stock. So the only way to reorder a previous order (5Well Being Meals) was to redo it from scratch. And the app still works this way despite me reaching out and letting Bibibop know of this super-frustrating issue. Now, the location near us did away with the Well Bing meal deals, and prices for the bowls are the same as they were before when they also included a drink and cookie. In addition, the app now doesn’t show any recent orders at all. And won’t save anything to make reordering easier. Please fix this app! It’s been YEARS!
This app has been a headache from the start, years ago. First time was when I tried to place a „recent” order about a week later. Nothing would happen - no message, just nothing after hitting the tab. We finally figured out that an item in one of the bowls was out of stock. So the only way to reorder a previous order (5Well Being Meals) was to redo it from scratch. And the app still works this way despite me reaching out and letting Bibibop know of this super-frustrating issue. Now, the location near us did away with the Well Bing meal deals, and prices for the bowls are the same as they were before when they also included a drink and cookie. In addition, the app now doesn’t show any recent orders at all. And won’t save anything to make reordering easier. Please fix this app! It’s been YEARS!
2026-04-21	De*****	Every time, fresh and healthy love this place
Every time, fresh and healthy love this place
2026-04-19	Sa*****	Always fresh and delicious! Accommodating to our food allergy son!
Always fresh and delicious! Accommodating to our food allergy son!
2026-04-18	Ca*****	Bibibop on 116th fishers is great!
Bibibop on 116th fishers is great!
2026-04-12	me*****	Poorly designed app (basically a website wrapper) that works most of the time
Poorly designed app (basically a website wrapper) that works most of the time