Features & Capabilities

Swell helps companies get more customers, keep more customers, and spend less time doing it. As a business, Swell allows you to communicate with customers, understand their wants and needs, generate positive reviews, and provide an outstanding experience to anyone who engages with you.

User Growth & Download Statistics

App
By:
SocialSwell
Rating:
4.30
(22)
Version:
2.1.0 Last updated: 2022-09-02
Version code:
851608444
Creation date:
2019-11-12
Compatible devices:
Size:
25.86MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-08
Compare stats and ranking:

Ranking

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
SocialSwell
Apple Apps Store
https://apps.apple.com/us/app/swell-platform/id1483781914
Website:
https://www.swellcx.com/

User Reviews

Users consistently praise Swell Platform for being very easy to use and for its strong mobile experience that keeps you connected with customers and helps manage requests and schedules. Many reviews highlight its value in growing reviews and improving customer communication, with updates that generally improve the app. However, there are recurring reliability concerns around media sending failures, iPad compatibility issues, and update-related bugs, with some users reporting slow or unresponsive support.
Pros
  • Very easy to use and navigate; intuitive UI
  • Strong mobile experience that keeps you connected with customers on the go and provides helpful notifications
  • Great for growing reviews and enhancing customer communication
  • Updates generally improve the app and keep the experience getting better
Cons
Recent reviews
This app constantly has problems sending pictures and video. Everything from can’t send too many to sometimes they send. Just send 4 pictures to a customer then tried to send another two. “Something went wrong” pop up come up. Restarted… blah blah blah.. nothing changes. Also can’t pinch and zoom on photos like a normal text. Have contacted the company several times to fix bugs and just get ignored. Can’t wait to move to someone else as soon as our contract is up. HIGHLY RECOMMEND using someone else. They don’t fix anything.
by Ry*****, 2023-04-18

Decent app for $200 a month you would think they would support iPad , but it stopped working about 2 months ago on iPad, they are aware but no progress on a fix, looking for a new chat app for customers. Guess they are no working on this amymore
by Bi*****, 2022-10-09

The new update to the app is TERRIBLE! Too many problems with the update, and it should definitely go back the the way it was before. It makes doing my job so much harder, and I’m tempted to ask my company to switch platforms. So many things could be done to make improvements, but all the changes that were made only worsened the experience.
by sa*****, 2022-08-15
View all user reviews ›

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