MoKouran

MoKouran is a proprietary App owned by the Central Electricity Board, Mauritius (http://ceb.mu). MoKouran offers a range of interesting functionality for both guests and customers who register their electricity accounts. With MoKouran, you can

· Manage multiple electricity accounts

· Add the Google Map location of each account

· View your consumption trends

· Download your account Statements

· Download your bills

· Pay your bills by credit card

· Get notified before bill due dates

· Report faults

· View planned outages

· Follow up on requests made in CEB offices

· Make enquiries & register complaints

For registration of an account, you need the following (amongst other details):

· An email address

· A CEB Business Partner number (available on CEB invoices)

· A National Identity Card number

· One of last 3 invoice numbers (available on CEB invoices)

Any person having the above information can register an account. To use the App, the customer shall agree to a specific set of Terms & Conditions. For any query, please phone any CEB Customer Service Office (numbers are found at the back of CEB bills).

• What is the purpose of your app?

The purpose of the MoKouran app is an interface for CEB and its customers.

• Who is the target audience?

       CEB customers

• How do users obtain an account?

Customer registers using his CEB business partner number, National ID number and latest invoice number

• Is this app meant for internal distribution in your own company, in the company of one target client, or in multiple target clients’ companies? App is targeted for CEB customers

• In which countries will this app primarily be distributed? In Mauritius

• If this app is meant for internal distribution, will the app be accessible by both internal and external partners? Or will it be exclusive to in-house employees? App is for CEB customers

• Does your app access any paid content or services? No

• What are the paid content or services, and what are the costs? Not applicable

• Do individual customers pay for the content or services? No

• If no, does a company or organization pay for the content or services? App has been developed by third party for CEB customers to interact with CEB.

• Where do they pay, and what's the payment method? Not Applicable

• If users create an account to use your app, are there fees involved? There are no fees involved.