Reviews of Houston Food Town

By: Lewis Food Town, Inc. App

List of user reviews and ratings for Houston Food Town

Total ratings

3.60 (Rating count: 74)

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Review summary

Users praise the app for digital coupons, savings, and weekly ads, and some find it easy to navigate. However, the most mentioned issues are a difficult new update, poor search capabilities (unable to find items or coupons by name/brand or price), and checkout-related failures (loyalty card scanning not working). Additional complaints include a clunky interface, missing features like a grocery list or item availability, and Apple Wallet integration problems. Overall, value and deals are acknowledged, but usability and reliability after the update are the main drawbacks.

Pros

Access to digital coupons and savings.
Weekly ads available in-app.
Easy to navigate / refreshing design.
In-app loyalty card scanning to earn rewards.

Cons

New update is confusing and harder to use.
Search functionality is limited or broken; cannot search by product name/brand; coupons search limited.
Checkout issues: loyalty card scan or app card not working at checkout.
Poor overall design and missing features (grocery list, item availability); cluttered interface.
Apple Wallet integration not loading/working.

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User Reviews

Recent rating average: 2.60

All time rating average: 3.60

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54% (7)

Date	Author	Comment
2025-01-13	Te*****	As many reviewers added, the new update is harder to grasp. The overall design has everything in a new place. Also it seems that I am unable to search for specific products prior to my in-store visit. Where as before I had the option to do so.
As many reviewers added, the new update is harder to grasp. The overall design has everything in a new place. Also it seems that I am unable to search for specific products prior to my in-store visit. Where as before I had the option to do so.
2025-01-05	Un*****	Ever since the new update the app is 10x worse
Ever since the new update the app is 10x worse
2024-12-31	Jo*****	The app is refreshing, easy to navigate with tons of digital coupons and savings.
The app is refreshing, easy to navigate with tons of digital coupons and savings.
2024-12-29	jg*****	This week’s free Ozarka water deal doesn’t show up in the coupons, and I cannot see any way to search for coupons by product name or brand like I could before. I am very disappointed with this new App. 12/28/24
This week’s free Ozarka water deal doesn’t show up in the coupons, and I cannot see any way to search for coupons by product name or brand like I could before. I am very disappointed with this new App. 12/28/24
2024-12-27	Au*****	After the app updated to the new version. The app doesn’t work when it comes to opening my app card to scan at checkout in store.
After the app updated to the new version. The app doesn’t work when it comes to opening my app card to scan at checkout in store.
2024-06-30	Mi*****	Variety of and add some new things to the store like some of the other store Big mommy
Variety of and add some new things to the store like some of the other store Big mommy
2022-04-04	Ma*****	Please include a way to see if you sell a certain item. That would be so helpful unless it’s there and I’m not seeing it. I love your. Store but would love this feature.
Please include a way to see if you sell a certain item. That would be so helpful unless it’s there and I’m not seeing it. I love your. Store but would love this feature.
2022-02-01	Gr*****	The above title and statement is true! However you have to remember to get your Foodtown app up and running on your phone to have them scan your membership card( in your app) every time. I and my husband sometimes forget to bring out the app and that makes it take longer to get the $5 credit ( every $400 you spend , I think).
The above title and statement is true! However you have to remember to get your Foodtown app up and running on your phone to have them scan your membership card( in your app) every time. I and my husband sometimes forget to bring out the app and that makes it take longer to get the $5 credit ( every $400 you spend , I think).
2021-10-23	J_*****	This app frustrates me because I can’t use it to locate products in the store or check prices on items, the search function only returns results if there’s a coupon attached to the item I searched for. What’s the point of making an app that only handles coupons? I don’t get it.
This app frustrates me because I can’t use it to locate products in the store or check prices on items, the search function only returns results if there’s a coupon attached to the item I searched for. What’s the point of making an app that only handles coupons? I don’t get it.
2021-05-26	ma*****	Can’t get an app vey difficult to get anything!!!
Can’t get an app vey difficult to get anything!!!