Reviews of Fax from iPhone - Scan & Send

By: Smart Tool Studio App

List of user reviews and ratings for Fax from iPhone - Scan & Send

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Review summary

Users generally find the app easy to use and convenient, saving time when it works. However, many reviews report reliability issues, including failures to send, server errors, and invalid recipient numbers. Billing problems are common, with charges occurring despite cancellations or free-trial claims. Some users also experience crashes after updates and a misleading description. Overall, the app shows potential for fast faxing from iPhone, but reliability and billing practices are major concerns.

Pros

Easy to use and user-friendly.
Saves time by avoiding trips to a physical fax shop.
Fast and efficient when the service functions correctly.
Positive overall experience when it works (simple, quick, stress-free).

Cons

Not functioning consistently: frequent failures to send and server errors.
Billing issues: charged full price after cancellation or before completion and not free.
Recipient numbers often reported as invalid or not working.
App crashes after updating.
Misleading or unclear app description.

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User Reviews

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68% (17)

Date	Author	Comment
2024-12-03	Mo*****	Not clearly specified in the description and is misleading. I cancelled.
Not clearly specified in the description and is misleading. I cancelled.
2024-09-04	Je*****	It doesn’t work
It doesn’t work
2024-07-15	Tr*****	I’ve tried Genius Fax before and thought I would try something different. This didn’t work at all and cost three times the amount of genius fax I will return to Genius Fax.
I’ve tried Genius Fax before and thought I would try something different. This didn’t work at all and cost three times the amount of genius fax I will return to Genius Fax.
2024-04-18	B9*****	App keeps saying the number is invalid and it’s absolutely not invalid! I’ve faxed here numerous times before at a store and it works just fine…save your money and go to Kinko’s
App keeps saying the number is invalid and it’s absolutely not invalid! I’ve faxed here numerous times before at a store and it works just fine…save your money and go to Kinko’s
2023-10-02	Do*****	I have tried several times and numbers to send to and it says not a working number when I have verified they are working!
I have tried several times and numbers to send to and it says not a working number when I have verified they are working!
2023-08-15	bu*****	I wish i could give them a Zero. You shouldn’t be charged until after the fax is complete
I wish i could give them a Zero. You shouldn’t be charged until after the fax is complete
2023-07-11	je*****	I have tried several times to use this app for different places and it has Not worked for me! Unfortunately, I needed to get some items faxed right away and had to go elsewhere to complete the faxes. Very disappointing.
I have tried several times to use this app for different places and it has Not worked for me! Unfortunately, I needed to get some items faxed right away and had to go elsewhere to complete the faxes. Very disappointing.
2023-03-01	Ll*****	Easy to use; excellent image quality and fast!
Easy to use; excellent image quality and fast!
2022-12-21	So*****	Updated the app to its most recent version, now the app force closes every time I open it.
Updated the app to its most recent version, now the app force closes every time I open it.
2022-12-16	ra*****	Did not work
Did not work