CCRS Citizen

Comprehensive Complaint Redressal System (CCRS) Citizen mobile app is an enterprise solution that provides the ability of reaching out to the right authorities of AMC (Ahmedabad Municipal Corporation) for municipal related complaint resolutions and thereby benefit with quick turnaround time for complaint resolution and real-time complaint status check. This app enhances the user-delight and facilitates with benefits of mobile computing capabilities. This app shall provide benefits to the citizen with the facilities like register complaints and check their redressal status. This app shall have features:

• User profile creation & management
• Complaint registration
• Complaint Status check
• Easy access to nearest area location of problem site vial Know your Ward feature
• Share App
• Citizen Opinion submission for app enhancement
• Information related to CCRS and Call Centre
• User-friendly re-direct facility to AMC site for view-only info related to Professional and Property tax