Reviews of swype: Flexible mobile plans

By: Sunrise UPC GmbH App

List of user reviews and ratings for swype: Flexible mobile plans

Total ratings

3.80 (Rating count: 46)

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Review summary

Reviews praise easy onboarding and strong roaming/value, but repeatedly cite poor customer support and slow/unreliable speeds, with occasional sign-up and billing frustrations.

Pros

Easy onboarding and setup (registration, activation, and eSIM).
International roaming supported with good value for roaming data.
Fast initial setup/download process.

Cons

Poor customer service / support accessibility.
Slow or inconsistent data speeds (including downloads).

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User Reviews

Recent rating average: 3.00

All time rating average: 3.80

Upgrade to see all 11 reviews

55% (6)

Date	Author	Comment
2024-11-26	Xx*****	Be warned! This app is terrible. It keeps charging you even when you’re no longer using it! Have tried their support which is only through email and once you’ve provided your credit card info, they keep charging you even though you’re no longer using the number. Can’t reach a human. Have been trying for two months!
Be warned! This app is terrible. It keeps charging you even when you’re no longer using it! Have tried their support which is only through email and once you’ve provided your credit card info, they keep charging you even though you’re no longer using the number. Can’t reach a human. Have been trying for two months!
2024-05-13	Sa*****	I didn’t have any problems installing this ap.
I didn’t have any problems installing this ap.
2023-07-12	mm*****	modern und easy: Registrierung, Aktivierung, eSIM, Swiss Tarif, Int. Roaming. Alles tip top.
modern und easy: Registrierung, Aktivierung, eSIM, Swiss Tarif, Int. Roaming. Alles tip top.
2023-07-01	xh*****	Super10
Super10
2022-12-22	Da*****	Very slow Internet and it stopped working after three months of using the service and they did not want to give me a refund or help me out bad customer service and doesn’t work good and in my case doesn’t work at all
Very slow Internet and it stopped working after three months of using the service and they did not want to give me a refund or help me out bad customer service and doesn’t work good and in my case doesn’t work at all
2022-10-05	fv*****	Ive been trying to use swype for 2 weeks now and they keep erroring me out when number porting. Ive reached out to customer service and they dont have a clue how to fix my issue.
Ive been trying to use swype for 2 weeks now and they keep erroring me out when number porting. Ive reached out to customer service and they dont have a clue how to fix my issue.
2022-08-01	Co*****	The download process was quick and so much easier than setup for just about any other provider. Fantastic price for unlimited on Sunrise and the 5G option offered peak speeds of ~500 MBPS. I wish there were options as effective & efficient as Swype in different countries.
The download process was quick and so much easier than setup for just about any other provider. Fantastic price for unlimited on Sunrise and the 5G option offered peak speeds of ~500 MBPS. I wish there were options as effective & efficient as Swype in different countries.
2022-07-20	fg*****	Download very slow, can’t be used with Netflix. Made a hotspot with my phone (same provider) and it was much faster. Waste of money I realized…
Download very slow, can’t be used with Netflix. Made a hotspot with my phone (same provider) and it was much faster. Waste of money I realized…
2022-05-30	Jo*****	I recently traveled around Europe for 1 month and I decided to get the Swype Surf plan and it was the best decision. I didn’t have any issues with the data, I always had the best connection and the price was fare for international roaming. The only thing is that my sister was not able to sign up as she didn’t have any residence address just like me. I would love that you can allow customers from other countries like even from Latam to be able to sign up and enjoy your service as well. Big hug
I recently traveled around Europe for 1 month and I decided to get the Swype Surf plan and it was the best decision. I didn’t have any issues with the data, I always had the best connection and the price was fare for international roaming. The only thing is that my sister was not able to sign up as she didn’t have any residence address just like me. I would love that you can allow customers from other countries like even from Latam to be able to sign up and enjoy your service as well. Big hug
2021-12-21	mi*****	No support Voicemail is not working No phone call can be recived if not active contact is valid
No support Voicemail is not working No phone call can be recived if not active contact is valid