Features & Capabilities

UDR Resident is a mobile-friendly tool designed to streamline your UDR apartment experience. Manage payments, maintenance requests, and lease renewals from anywhere with a few taps.

Key features include one-time rent payments with your preferred method, one-time deposit payment before move-in, easy maintenance requests, and a sign-and-complete lease renewal flow. More features are on the way.

User Growth & Download Statistics

By:
UDR, Inc.
Rating:
1.70
(305)
1 new ratings
Version:
2.27.5 Last updated: 2026-03-12
Version code:
883191626
Creation date:
2020-01-24
Compatible devices:
Size:
29.02MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-05
Compare stats and ranking:

Ranking

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
UDR, Inc.
Apple Apps Store
https://apps.apple.com/us/app/udr-resident/id1478147679

User Reviews

Users repeatedly report that UDR Resident is unreliable: persistent login/authentication issues, frequent crashes, and difficulty accessing leases or clear charge breakdowns. Payment problems (auto-pay timing and balance accuracy) often cause late fees, while maintenance requests can fail. Occasional praise exists only when the app happens to function, but overall reliability and support appear lacking.
Pros
  • When the app works, it’s easy to navigate.
  • When functioning, it provides access to basic rent-related tasks through the app.
  • Some users view the app as convenient for paying rent when it operates correctly.
Cons
  • Frequent login/authentication problems (Face ID failures, redirects to a non-working web page, and endless login loops).
  • Frequent crashes and overall instability; the app is often down or buggy and may require reinstalling.
  • Inability to view lease documents or obtain a clear charge breakdown; users can’t see what they’re being charged.
  • Problems with rent payments via the app, including auto-pay not debiting on the chosen date and inaccurate balances leading to late fees.
  • Maintenance requests often fail with error codes or do not submit properly.
Recent reviews
Warning. Read the fine print. This gives your landlord the ability to save, store, and sell your financial information. I believe that if a landlord sells their tenants personal information when paying rent using their app, they should credit the tenants…. Not keep it. You can opt out of them selling your information, but because of how I perceive they manage properties and communicate with tenants, I cannot trust them with sensitive info.
by Do*****, 2026-04-23

Logging in just takes me to the webpage to login and then back to the app. Tried to put in a maintenance request and just get an error code.
by Ty*****, 2026-03-11

I can never see my lease agreement. I go to the section and it just stays blank. I’ve had this for 2 years and it’s never worked.
by Be*****, 2026-03-04
View all user reviews ›

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