Casa App: by Casa de Corazón

The app is just not dependable. There’s been a recurring bug where notifications stop. This is a very important feature and there seems to be zero urgency to get this fixed. I love Casa as our daycare facility but they really need to go with a new app.

Toured the local CdC and was told about how we would be able to check our spot on the waitlist thru their app. I figured like the other Child Care Centers I have toured they would outsource the app to a 3rd party. I was surprised to see they had their own proprietary app and the pamphlet in the materials we received really talking it up. I have been unable to gain access to the app once, each time getting an “error, try again” message. Read the other reviews and it sounds like once I do actually get into the app, the user experience is terrible. Kind of shocking that a critical child care app like this is so bad from a performance standpoint. What if there is an emergency or critical information that needs to relayed to parents? Why would you continue to use a broken in-house application (with a paid fee?) when there are readily available 3rd party apps? The company must know their app is non-functioning. While we absolutely loved our tour and experience in person, this application gives me 2nd thoughts about choosing CdC as my child care center.