Hana EZ 하나은행 해외송금 전용 다국어 뱅킹

ou can now use a variety of banking services—like international money transfer, exchange rate inquiry—as well as handle other financial tasks —including passport information update and customer identification—without visiting a branch. Use the one-stop service for convenient living in Korea like utility bill payment and certificate issuance. Furthermore, enjoy the fun and benefits of the app through the MileEZ program! Experience easy, fast, and convenient service in multiple languages on HanaEZ.

-Services-

■ Easy service registration/login

• Register through mobile phone authentication and account verification.
• Login can be made with pattern, easy password or biometrics.

■ Easy Overseas Remittance

• Quick and easy transfers with just an account password

■ Direct remittance

• Real-time overseas remittance
• Easy remittance process for end-user

■ Smart Remittance Service by AI(Artificial Intelligence)

• Provide the information of receiver bank by inputting account number
• Provide the estimated time for fund to arrive at receiver bank

■ Quick remittances with the ‘Just Remittance’ feature

• Make overseas remittance with the recipient’s name 24/7
• Payment made within 5 minutes

■ View/change/register designated foreign exchange transaction bank

• View/change/register the designated foreign exchange transaction bank from the app, without having to visit the bank

■ View overseas remittance history and progress

• View overseas history in days
• View current status available

■ Supports 16 languages

• Korean, English, Chinese, Thai, Sinhala, Burmese, Vietnamese, Filipino, Mongolian, Indonesian, Khmer, Japanese, Nepali, Russian, Uzbek

■ Multi-language chatting /call center service

• To inquire about app related information, contact the multi-language chatting/ call center service(chatting service weekdays 09:00-22:00, call service weekdays 09:00-18:00)

■ Nearby Hana Bank Branch Search and Mobile Queue Ticket/Visit Reservation Services

• Find the nearest branch (including ATMs), reserve, and visit your selected branch.

■ Selective access authority

• Storage: Digital Certificate, files saved temporarily (no media files)
• Location: For searching for a branch location, reserve
• Push notification: Notification, marketing information
• Camera: For sign up, change information, registering a designated foreign exchange transaction bank.

■ Register/change passport information -One-stop process from remote passport information update following renewal, etc. to the designation of a foreign exchange bank

■App push notification
-Notification of exchange rate, visa expiration, passport expiration and more -Notification of deposit/withdrawal

■Utility bills -Electricity, water & sewage and health insurance bill payments available

■Statement -Transaction statement, balance certificate, certificate of foreign resident registration, certificate of national health insurance eligibility and more

■Upgrade account inquiry/transfer -Add frequently-used account and more

■New MileEZ program for fun and benefits -Earn MileEZ points through check-in, roulette wheel, overseas remittance, etc. in the app -Receive a coupon when reaching the monthly target score

■CDD/EDD -Register customer identification remotely without having to visit a branch

[Contact]

Customer Support: 1599-1847/(Multi-language) 1599-6111 E-banking and Error Inquiry: 1588-3555 Overseas: +82-42-520-2500