Medefy Benefits App

Name: Medefy Benefits App
Rating: 4.7 (1897 reviews)
Author: Medefy Health LLC

By: Medefy Health LLC App

Health & Fitness

Overview

Version:

5.12.1108

Last updated: 2026-08-07

Ranking

#40,961 ▲ 58

Overall

Features & Capabilities

Medefy Benefits App simplifies navigating health benefits and healthcare. Chat with a Care Guide to answers about coverage, scheduling, and finding low-cost care.

Real-time benefits updates show deductibles and out-of-pocket totals, digital insurance cards stay current, and employer wellness incentives are highlighted. Spouses and adult dependents can join; account creation takes about 60 seconds, and eligibility applies.

User Growth & Download Statistics

App Communication Education Data

By:

Medefy Health LLC

Rating:

4.70

(1,897) 12 new ratings

Version:

5.12.1108 Last updated: 2026-08-07

Version code:

889414240

Creation date:

2019-06-22

Compatible devices:

Size:

41.77MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-13

Compare stats and ranking:

Ranking

# 40,961 ▲ 58

Other platforms

Medefy (v5.12.1108)

11,934 4.53

(360)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Medefy Health LLC

Apple Apps Store

https://apps.apple.com/us/app/medefy-benefits-app/id1469105142

User Reviews

Users praise Medefy for 24/7 real-person chat support, friendly staff, and easy access to benefits and in-network provider information. The app helps coordinate care and saves time. However, recurring issues include login errors, inconsistent responses from support, limited search results that don’t show all options or upfront coverage, and various usability/bug problems across devices. Overall, strong personal support amid reliability and navigation gaps.

Pros

24/7 real-person chat support with fast, helpful responses
Friendly, attentive staff who stay on the case (Terri, Kaleb, Blythe, Janessa, Ria, etc.)
Consolidated access to insurance information in one place and digital wallet for cards
Assistance in finding in-network providers and coordinating care, saving time
Generally easy-to-use interface for benefits info and care questions

Cons

Frequent login/signup errors and crashes that prevent use
Inconsistent or slow/no responses from support; some chats show as seen with no follow-up
Find care/search feature limits options and doesn’t always show all providers or upfront coverage details
Usability and design issues (bugs, keyboard blocking buttons, platform-specific problems on iOS/Android)
Some reports of chat technical issues and reliability problems

Recent reviews

This app is not easy to navigate and each time i send a message requesting assistance it takes forever to get a response Z i have yet to receive requested information since last week!

by Cu*****, 2026-07-13

Last year this service was great. This year things have been getting worse and worse. First, the quality of service from the reps seems to have gotten worse. Next, they stripped facial recognition from the login options and it requires a login every time you open the app. Finally, autocorrect is no longer working in the app which makes typing an absolute chore. I'm not sure what is happening, but I hope they are able to fix these issues - because it used to be a great service and now it's starting to feel like it's not worth it.