Overview

Features & Capabilities

Medefy Benefits App simplifies navigating health benefits and healthcare. Chat with a Care Guide to answers about coverage, scheduling, and finding low-cost care.

Real-time benefits updates show deductibles and out-of-pocket totals, digital insurance cards stay current, and employer wellness incentives are highlighted. Spouses and adult dependents can join; account creation takes about 60 seconds, and eligibility applies.

User Growth & Download Statistics

By:
Medefy Health LLC
Rating:
4.70
(1,931)
12 new ratings
Version:
5.12.1111 Last updated: 2026-08-31
Version code:
890465527
Creation date:
2019-06-22
Compatible devices:
Size:
41.78MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-09-03
Compare stats and ranking:

Other platforms

Android
Medefy (v5.12.1111)
12,075 4.49 (366)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Medefy Health LLC
Apple Apps Store
https://apps.apple.com/us/app/medefy-benefits-app/id1469105142

User Reviews

Users praise Medefy for 24/7 real-person chat support, friendly staff, and easy access to benefits and in-network provider information. The app helps coordinate care and saves time. However, recurring issues include login errors, inconsistent responses from support, limited search results that don’t show all options or upfront coverage, and various usability/bug problems across devices. Overall, strong personal support amid reliability and navigation gaps.
Pros
  • 24/7 real-person chat support with fast, helpful responses
  • Friendly, attentive staff who stay on the case (Terri, Kaleb, Blythe, Janessa, Ria, etc.)
  • Consolidated access to insurance information in one place and digital wallet for cards
  • Assistance in finding in-network providers and coordinating care, saving time
  • Generally easy-to-use interface for benefits info and care questions
Cons
  • Frequent login/signup errors and crashes that prevent use
  • Inconsistent or slow/no responses from support; some chats show as seen with no follow-up
  • Find care/search feature limits options and doesn’t always show all providers or upfront coverage details
  • Usability and design issues (bugs, keyboard blocking buttons, platform-specific problems on iOS/Android)
  • Some reports of chat technical issues and reliability problems
Recent reviews
Ever text chat has this auto reply message “Hey there! Thanks for chatting in! I’ve got your message and want to make sure I give it the attention it deserves. It may take a little longer than usual, but I’ll follow up as soon as I can. I really appreciate your patience while I look into this!” Is so long that the text chain is hard to read because you have 15 of the same messages you have to weed through.
by Ki*****, 2026-08-24

This app is not easy to navigate and each time i send a message requesting assistance it takes forever to get a response Z i have yet to receive requested information since last week!
by Cu*****, 2026-07-13
View all user reviews ›

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