Medefy Benefits App

Name: Medefy Benefits App
Rating: 4.7 (1761 reviews)
Author: Medefy Health LLC

By: Medefy Health LLC

Health & Fitness

Features & Capabilities

Medefy Benefits App simplifies navigating health benefits and healthcare. Chat with a Care Guide to answers about coverage, scheduling, and finding low-cost care.

Real-time benefits updates show deductibles and out-of-pocket totals, digital insurance cards stay current, and employer wellness incentives are highlighted. Spouses and adult dependents can join; account creation takes about 60 seconds, and eligibility applies.

User Growth & Download Statistics

App Communication Education Data

By:

Medefy Health LLC

Rating:

4.70

(1,761) 13 new ratings

Version:

5.11.953 Last updated: 2025-06-13

Version code:

877259193

Creation date:

2019-06-22

Compatible devices:

Size:

32.97MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-05

Compare stats and ranking:

Ranking

# 44,676 ▲ 179

Other platforms

Medefy (v5.12.1069)

11,485 4.58

(340)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Medefy Health LLC

Apple Apps Store

https://apps.apple.com/us/app/medefy-benefits-app/id1469105142

User Reviews

Users praise Medefy for 24/7 real-person chat support, friendly staff, and easy access to benefits and in-network provider information. The app helps coordinate care and saves time. However, recurring issues include login errors, inconsistent responses from support, limited search results that don’t show all options or upfront coverage, and various usability/bug problems across devices. Overall, strong personal support amid reliability and navigation gaps.

Pros

24/7 real-person chat support with fast, helpful responses
Friendly, attentive staff who stay on the case (Terri, Kaleb, Blythe, Janessa, Ria, etc.)
Consolidated access to insurance information in one place and digital wallet for cards
Assistance in finding in-network providers and coordinating care, saving time
Generally easy-to-use interface for benefits info and care questions

Cons

Frequent login/signup errors and crashes that prevent use
Inconsistent or slow/no responses from support; some chats show as seen with no follow-up
Find care/search feature limits options and doesn’t always show all providers or upfront coverage details
Usability and design issues (bugs, keyboard blocking buttons, platform-specific problems on iOS/Android)
Some reports of chat technical issues and reliability problems

Recent reviews

It’s this app used to be really great and now I can’t even get somebody to respond at all. I can’t even get an estimate on whether I’m gonna get a response today or tomorrow. Literally no responses from anyone.

by al*****, 2026-04-08

Desperately needs updates! This is the first app I’ve ever rated - it’s that bad I felt compelled to leave feedback. There have been several times (including now) I can’t even log in, just gives an error message & says try again later- unacceptable! When I am able to get on the app, I try to use the find care near me & it won’t let me search options, I have to chat with someone who will send me options- I want to see all my options & their ratings & compare to make my own choices, not have only a handful sent to me. This app is not user friendly & does not provide all necessary info up front for subscribers to choose care & show which providers are covered. This is one of the most frustrating, awful apps I’ve ever used! Extremely dissatisfied.

by Mo*****, 2026-03-30

The app itself is very handy. A quick option to get all my insurance information in one place. I’ve used the app a handful of times and so far, I have had experiences with Adrian, Precious, and Blair, all of whom were very kind, helpful, and efficient.