The Java House

Updated this fall, the newer version is so difficult to navigate or log into, that I now just go somewhere else for lunch. Please fix this! It shouldn’t be this hard to order the same order each time.

Three days ago, my rating would have been 5 stars. I absolutely loved the convenience that this app affords with a straightforward, simple user interface, especially, when there’s a time crunch! The previous version of this app was incredibly easy to use. And the feature to re-order previous orders only needed to have a delete button option for absolute orders to be perfect. Now, after having to re-sign in, (Why is that?) I see the app looks very high-tech, but…. Sadly, it is very difficult to navigate for folks that are not tech savvy, and there is no “confirmed order” message after the transaction is complete. In fact, I thought I had double-ordered when I tapped a persistent “confirming order” message and was given the option to continue the order, which, of course, being desperate to get the order through, I tapped again. Without the confirmation, I was anticipating I headed to the shop expecting to have to wait in line. Luckily, it went through and the barista I shared my angst with was lovely. Please, make things simpler again