Print Master

I like the printer but for the second time I have had to go in, delete and redownload the app so that I wouldn’t have to pay for subscription. Help page doesn’t work as there is no X to get out of Pro that they are advertising and pushing. Turning on and off didn’t work. No person ever came on the help function. I finally deleted everything and redownloaded. Very frustrating. Like the printer itself just wish they would quit pushing the subscription on folks who just want back labels. There was nothing about this when I originally purchased the printer.

This app has become increasingly restrictive and feels unnecessarily predatory. When I first started using it, only a few features were behind a paywall. Over time, more and more functionality has been moved behind a subscription. The final issue for me was discovering, after months of use, that I could suddenly save only 10 labels without paying. It is unclear why labels need to be restricted in this way, particularly when they should reasonably be able to be stored locally. Even more concerning, the paid subscription reportedly limits users to 100 labels, despite costing $8.99 per month. If users are required to pay a substantial recurring subscription, there should at least be a reasonable explanation for imposing such a restrictive storage limit. I am also very uncomfortable with the app blocking screenshots and screen recordings. For a label-making application, this feels unnecessarily invasive and raises serious privacy concerns. Users should be able to understand why this functionality is necessary and what information the app is accessing before being subjected to such restrictions. Overall, the increasingly aggressive paywalls, restrictive label limits, and screenshot/screen-recording blocking have made this app unacceptable to me. I strongly recommend considering alternatives before committing to this app.