Pickup by Capital Metro

Name: Pickup by Capital Metro
Rating: 4.9 (1390 reviews)
Author: Via Transportation, Inc.

By: Via Transportation, Inc.

On-demand transit

Features & Capabilities

Capital Metro’s Pickup service provides curb-to-curb, on-demand transportation in the Austin metro area at the price of a bus ride. It’s a flexible, affordable option designed to help you connect to transit, run errands, work, learn, and enjoy your neighborhood.

Whether you’re headed to work, school, or a night out, Pickup makes it easier to get around town. Where will Pickup take you?

User Growth & Download Statistics

App Navigation & Mapping Accessibility

By:

Via Transportation, Inc.

Rating:

4.90

(1,390)

Version:

4.27.1 Last updated: 2026-05-04

Version code:

885240305

Creation date:

2019-05-31

Compatible devices:

Size:

124.83MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-08

Compare stats and ranking:

Ranking

# 49,060 ▼ 75

Other platforms

Pickup by Capital Metro (v4.27.1)

33,401 4.78

(438)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Via Transportation, Inc.

Apple Apps Store

https://apps.apple.com/us/app/pickup-by-capital-metro/id1462279244

Website:

https://capmetro.org

User Reviews

Users praise Pickup by Capital Metro for ease of use, affordability, and courteous drivers who assist riders, including those with visual impairments. Repeated drawbacks include inconsistent wait times and delays, poor in-app communication with drivers/support, and gaps in service coverage. A subset notes aggressive driving. Overall, a low-cost, useful option with room for reliability and communication improvements.

Pros

Easy to use and fast rides.
Affordable and cost-effective transportation.
Courteous, friendly drivers who are accommodating (including for riders with visual impairments).
Helpful for people without cars and provides local coverage.

Cons

Unreliable wait times and delays; rides can arrive late.
Limited in-app communication; no easy way to contact driver or customer support or get real-time ride status.
Coverage is limited; riders want expansion to more areas.
Some drivers drive aggressively or display frustration affecting rider comfort.

Recent reviews

I’ve been using Metro pick up for about two weeks and the drivers has gotten my location on nine times out of 10. This actually needs some kind of safeguard when it comes to pick up as it doesn’t exactly read them correctly every time. And if there are some bus drivers that are very frustrated with you, take it out on the passengers making a lot of my rides uncomfortable, and I would prefer to walk or take the bus. Three stars well deserved. God forbid you actually need to use the service.

by Ct*****, 2026-04-24

I’m so grateful for this service. I use Metroaccess and I’m outside the service area. This gets me to several locations to do things around my neighborhood and also gets me to Metroaccess Pickup points. But there’s one thing I miss after an update sometime back. The app would let you know the name of the driver who was coming to pick you up. It helps me to know what to expect, even if it’s a familiar situation. It’s an autistic thing and just the way my brain works. So if that feature could be brought back, I would really appreciate it. Thank you.