Workforce by Uptick

Works offline! Increase productivity and allow technicians to solve problems in a fraction of the time with automated routine maintenance, services and call-outs.

Keep field technicians moving. Increase productivity and allow technicians to solve problems in a fraction of the time with automated routine maintenance, services and call-outs with Uptick Workforce. With built-in Australian safety and legislative standards, Uptick Workforce is a powerful, easy-to-use app designed for the Fire Protection, HVAC, Audit and Essential Service Industries.

You’ll be in safe hands and good company. Trusted nationally, more than 2000 technicians use Uptick to service one in four commercial buildings and 2M+assets Australia-wide.

ACCESS COMPREHENSIVE JOB DETAILS IN THE FIELD: Building maintenance has never been easier. Reduce downtime, increase productivity and solve problems in a fraction of the time with access to comprehensive property and service history, geospatial floorplans and asset data in the palm of your hands.

• View property access & key information
• Click-to-call site & job contacts
• Easily complete & submit electronic OH&S & site induction forms.
• Locate assets throughout entire buildings across multiple floors with Geospatial mapping & floorplans
• Comprehensive service & repair history
• Prompts to help you service with accuracy & to legislation
• Capture asset & property images or videos

TASK ALLOCATION & DAILY SCHEDULE: Get a comprehensive overview of tasks allocated and completed via the beautifully designed dashboard, calendar or list views.

• Live scheduling & task updates
• View, edit & add upcoming appointments
• In-app location map & directions from job-to-job
• Intuitive task list timeline
• Real-time progress status updates
• Telemetry: confirm site attendance, allow schedulers to better understand your location to improve same-day scheduling, and monitor for any OHSA incidents (if enabled).

OFFLINE ACCESS: Eliminate downtime when working below ground or in remote areas with complete access to all features offline. When connectivity restores, data syncs back to the office automatically.

SIMPLE TIMESHEETS & PRODUCTIVITY Easily record travel time and the beginning and end of each job with one click.

• Track real-time billable hours
• Get a comprehensive overview of task completion & travel times

ON-THE-GO QUOTING & PURCHASE ORDERS: Save time and reduce paperwork. Easily create Defect Quotes and Purchase Orders from the field, syncing automatically with the office for processing.

• Easily insert asset photos & videos
• Choose from pre-loaded products, materials & notes
• Get PO’s approval instantly

DIGITAL LOGBOOKS: Ditch the paper, secure your data and know exactly what to report on for each asset with Digital Logbooks.

• in-built Australian Safety Standards AS1851 – 2012
• Easily access with the in-app camera and a QR code
• Electronic Signature
• Digital copy is left on-site for authorities via a scannable bSecure QR code