CabBazar - Outstation Taxi

I had a U.S. visa interview scheduled tomorrow, and due to the last-minute cancellation of my booking, I was forced to secure an alternative rental at a higher cost of ₹8000. Given the urgency of my situation and the financial impact of this issue, I will be submitting all relevant evidence to my corporate attorney. If immediate reimbursement is not processed, legal proceedings will be initiated, including a substantial financial claim against Cab Bazar for the distress and inconvenience caused. This situation is unacceptable, and I expect swift resolution. Kindly proceed with the reimbursement without delay so I can finalize my alternate travel arrangements. Another incident : The driver charged Rs 4,144 instead of Rs 3,784, which is Rs 360 more than expected, even though he was unable to drop me at my destination. During the journey, he asked us to exit the car twice, and later claimed an additional 10 km had been traveled. I argued, but I did not wish to escalate the situation, so I paid Rs 160 extra. For the Kolkata Airport to Bankura route via Arambagh, the distance is below 176 km, and I have evidence to support this. The driver added an airport gate fee of Rs 100, despite the fact that he did not wait for a single minute—we were already waiting outside when he arrived. He also charged an additional Rs 100 for tolls, which was incorrect, as the toll charges for this route should not exceed Rs 65. In total, I paid Rs 360 extra (Rs 160 for additional distance, Rs 100 for gate fees, and Rs 100 for toll charges), out of which Rs 160 plus Rs 100 plus Rs 35 were fraudulent charges. As an existing passenger, I request a refund of Rs 295 Thanks,

Update: DOUBLE FRAUDSTERS - ENTIRE OPERATION IS BAIT & SWITCH with hidden charges - a) Cabbazaar takes its cut at time of booking itself & shows discounted booking prices Once they take their cut, they refuse to refund that under any circumstances - even if the driver refuses to come to the pickup point and i have to take another local cab to meet the driver somewhere else (as was my case) b) but when the driver comes, he adds 30% extra in toll, parking etc fees (app only shows “toll charges extra” but never mentions what the charges are for the particular trip booked) c) app says "AC sedan" under the booking but drivers ask for another 17% extra for AC in 35deg heat. Then they cite CB policy fine print on their WEBSITE that says "No AC in the mountains" but app shows nothing. The NET TOTAL IS MUCH HIGHER than directly bookng a car locally. Hence this whole service is fraud and only built on giving perceived discounts by hiding extra charges

I had worst experience with this app and service. Booked one car and got different one. They take advance and don’t cancel from their side. They take the advantage to get canceled from customer.