MatrixCare for Home Care

Name: MatrixCare for Home Care
Rating: 2.5 (19 reviews)
Author: MatrixCare, Inc.

By: MatrixCare, Inc. App

Business

Overview

Version:

2.96.10

Last updated: 2026-06-05

Ranking

#383,942 ▼ 3,345

Overall

Features & Capabilities

MatrixCare for Home Care is an electronic health record/electronic medical record (EHR/EMR) app that enables Home Care organizations to enforce best practices that maximize compliance, improve client caregivers outcomes and increase efficiencies. It’s designed to enable caregivers to have the ability to document personal care services at the point-of-care to ensure accuracy and compliance, without compromising the care of the client. It allows caregivers to access their schedules and client information at the time the care is provided.

Current Features:

View schedules (daily, weekly) View client demographics information Get directions to client’s home Complete Electronic Visit Verification (check-in, check-out using GPS) Document services/care provided Capture caregiver electronic signature Ability to capture client signature Receive notifications/updates from the office or agency

User Growth & Download Statistics

App

By:

MatrixCare, Inc.

Rating:

2.50

(19)

Version:

2.96.10 Last updated: 2026-06-05

Version code:

886537242

Creation date:

2019-08-14

Compatible devices:

Size:

275.99MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-16

Compare stats and ranking:

Ranking

# 383,942 ▼ 3,345

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

MatrixCare, Inc.

Apple Apps Store

https://apps.apple.com/us/app/matrixcare-for-home-care/id1453583795

Website:

http://www.matrixcare.com

User Reviews

User reviews show the app is essential for work but plagued by instability. Repeated issues include: clock-in/out not recording correctly, freezes/crashes (including white screens), notes not saving, login problems, and schedules not syncing or showing accurately. Many users must reinstall or contact support, with some recalling better performance in the first year. Overall, ongoing bugs and updates have significantly degraded reliability.

Pros

Great during the first year; some users found it reliable initially.
Essential tool for daily work: clock-in/out and scheduling are core features users rely on.
Note-taking feature exists within the app.
Employer-required app; users rely on it despite issues.

Cons

Clock-in/out not recording or frequently missed clock-ins.
Frequent crashes, freezes, white screens, and overall instability requiring reinstalls.
Notes not saving or save button disappearing.
Login/sign-in issues and login loops after updates.
Schedules not syncing or showing correctly and times being wrong.

Recent reviews

first of all, the app logo on the icon is no longer centered which is just plain ugly. second, i don’t know why i need a passcode on this app when my phone already has a passcode on it. having to change your password every few months is sooo tedious. i don’t know if that’s the app or just the company i work for, but either way i’m sick of it. frequently, checking out just doesn’t process so then i have to do paperwork. really this app is just terrible, and i need it removed from the app store so my job can find a better way to check in and out of work.

by wu*****, 2026-05-09

This app never has updates to fix the bug and glitches. At least 2 times a week and clock ins or clock outs are not properly recorded and because of state regulations we are not allowed to edit our shift times. The app glitches and deletes my notes so I have to redo them all. And sometimes you get the white screen of death and you can’t do anything. I’m so sick of it. FIX YOUR POS APP FOR THE LOVE OF GOD