Ontouch

Connect field teams, managers and clients with one platform for tasks, inspections, routes, assets, incidents, reporting and real-time visibility.

Your field operation. Connected.

Ontouch brings your field teams, management operation and clients together through one connected platform.

Employees use the Ontouch mobile app to manage their day and complete work in the field.

Managers use the Ontouch web platform to configure, monitor and report on the operation.

Your clients can also be given access to a dedicated client portal, helping them stay informed about activity and services at their sites.

See the day clearly

View scheduled work, site visits, tasks, routes, assets and other daily activity from one clear calendar.

Complete work on site

Carry out tasks, inspections, audits and question sets directly from a phone.

Capture answers, comments, photos and signatures while the work is being completed.

Check every site

Use structured question sets and inspections to help teams follow consistent processes across multiple locations.

Stay on schedule

Complete scheduled routes, patrols and site rounds.

QR codes, NFC and configured checkpoints can be used to confirm activity where required.

Track every asset

Identify assets in the field, view assigned inspections and service work and record activity against each asset.

Report issues instantly

Record incidents and operational issues while they are happening, including location, people involved, comments and supporting information.

Keep service moving

Facility-service teams can complete service points, confirm completed work and flag issues requiring further action.

Count stock faster

Manage site inventory, perform stock counts, add items and maintain a history of completed inventory activity.

Manage every entry

Where enabled, Ontouch can support vehicle and pedestrian access workflows, booking verification and access-pass scanning.

Keep your team connected

Create groups and communicate with colleagues to keep field workers, supervisors and managers connected throughout the working day.

Manage everything from the web

The Ontouch management website gives authorised managers and administrators control over their field operation.

Configure sites, users, tasks, inspections, routes, schedules, assets, incidents, inventory, reporting and other operational workflows from one central platform.

Field information captured through the mobile app is available to management for monitoring, reporting and operational decision-making.

Keep your clients informed

The Ontouch client portal gives your customers visibility into the information relevant to their sites.

This helps clients stay informed about activity, services and reporting while keeping your internal management tools separate.

See reports faster

Information captured by field teams becomes structured operational reporting, giving management better visibility of attendance, site visits, inspections, completed work and other field activity.

Ontouch is designed for organisations managing people and services across multiple locations, including security, cleaning, facilities management, maintenance, inspections, field services and site operations.

One platform. Field teams, management and clients connected.

An active Ontouch account is required. Features available to each user depend on their organisation's Ontouch configuration and permissions.