EPB Fi TV

All of these years later and the AppleTV app still studders and buffers, despite having EPB 1gig service with a premium router. Do better, EPB. Your internet may be awesome, but your TV app sucks.

I’ve been an EPB customer for over a decade, both internet and TV. A couple of years ago as my DVR cable box died I was forced to switch to EPBFiTV. Do not be fooled. It’s awful. The guide constantly stalls or shows “to be determined” messages, you can’t always pause live TV and come back to watch later, even when you record a program and extend it sometimes you lose the programming, I could go on and on….i had zero, zero issues with EPB cable/DVR….the FiTV is a complete disaster, and frankly a scam/waste of money. I’ve been told by a customer service representative that it’s intentional…they want to get away from “television” and force us to the streaming services exclusively. EPB used to be the hometown service that was better. Now it’s just like Mayor Kelly…sweet talk and horrible results.

The app works….occasionally. Sad they can’t get this right.