City Experiences

Name: City Experiences
Rating: 4.9 (5148 reviews)
Author: Hornblower Cruises & Events

By: Hornblower Cruises & Events

anchored by Hornblower

Features & Capabilities

City Experiences, anchored by Hornblower, helps you find and book coastal experiences across the country. The extension lets you search events, buy tickets, download them for scanning on the yachts, and receive push reminders as your cruise time nears.

From iconic sites like the Statue of Liberty, Niagara Falls, and Alcatraz to a range of cruises, this extension supports live chat help and keeps all your tickets and details in one place for effortless planning.

User Growth & Download Statistics

App Entertainment Shopping Marketing

By:

Hornblower Cruises & Events

Rating:

4.90

(5,148) 18 new ratings

Version:

2.9.11 Last updated: 2026-05-28

Version code:

885888659

Creation date:

2019-01-16

Compatible devices:

Size:

383.02MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-13

Compare stats and ranking:

Ranking

# 25,335 ▼ 1

Other rankings

#9 in experience keyword 60 ▼ 2

Other platforms

City Experiences (v1.6.8)

178,132 4.40

(1,205)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Hornblower Cruises & Events

Apple Apps Store

https://apps.apple.com/us/app/city-experiences/id1449281320

Website:

https://www.cityexperiences.com/

User Reviews

Reviews consistently flag reliability and usability problems: tickets often fail to save or redeem; the app is buggy with confusing navigation; opening it interrupts audio; login codes are inconsistent; and Puerto Rico routes show limited support. Some users note that when the flow works, ticketing and boarding feel simple and organized, but these positives are outweighed by frequent issues and performance concerns.

Pros

Simple, pain-free ticketing and boarding when the app works.
Booking flow is described as organized and straightforward by some reviewers.
In some reviews, the system enforces selling only the required number of tickets, avoiding overselling.

Cons

Ticketing not saved or added after purchase; tickets may not appear or be redeemable.
The app is glitchy and hard to navigate, with an illogical flow and hidden navigation.
Opening the app interrupts audio/music playing on the device.
Login/authentication issues due to OTP codes (5-digit vs 6-digit) and related problems.
Region-specific support for Puerto Rico is lacking, with timing discrepancies and limited assistance.

Recent reviews

The app is very difficult to use and does not include all the different islands that the ferry accesses. Need to update the app or go back to the original ferry app.

by Do*****, 2026-05-06

App is glitchy and does not add your tickets. Says “found reservation” then doesn’t add tickets. You don’t need the app to use your tix save the space and handing over your data and don’t download

by ni*****, 2026-02-05

I cannot understand how this all has good ratings. It has several very annoying issues that drive me crazy but I have to use it to get on the ferry. For one, every time I open the app it causes any music or audio I’m listening to to pause. When you open the app you have to wait at least 30 seconds for the “use” ticket button to be clickable. For that matter why is the “use” button and the “buy” button the same button??? If I don’t wait long enough for it to switch it takes me to the ticket purchase menu when I’m just trying to pull up my tickets. Then sometimes it says “use” even though I don’t have any tickets and just takes me to an empty screen. Sometimes the app closes itself so that even though I had my tickets and just ready to go, because I navigated to a different app now I have to go through the whole slow as heck process again. Terrible.