FriedrichConnect

Name: FriedrichConnect
Rating: 1.3 (162 reviews)
Author: Rheem Manufacturing Company

By: Rheem Manufacturing Company

Lifestyle

Features & Capabilities

FriedrichConnect is a smart home app that puts climate control in your hands. With an easy setup and thoughtful defaults, you can tune comfort and energy use from anywhere.

Key features include home/away/night mode, a 7-day customizable schedule, remote on/off and setpoint adjustments, and control of modes (cool, heat, auto) and fan speeds. It also supports grouping multiple units—either as a single system or as separate zones—and invites others to manage devices, making shared home comfort simple.

User Growth & Download Statistics

App Home Automation

By:

Rheem Manufacturing Company

Rating:

1.30

(162)

Version:

2.4.2 Last updated: 2025-08-08

Version code:

876999534

Creation date:

2019-03-29

Compatible devices:

Size:

69.49MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-11

Compare stats and ranking:

Ranking

# 202,257 ▼ 423

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Rheem Manufacturing Company

Apple Apps Store

https://apps.apple.com/us/app/friedrichconnect/id1449178663

User Reviews

Overall, FriedrichConnect is plagued by reliability issues on Apple devices: frequent disconnects, broken controls after updates, and poor support. While a minority of users can get it to work with multiple units, the app often shows grey screens, fails to update settings, and requires workaround steps (like re-adding devices) with unclear guidance. Network and device compatibility problems worsen the experience.

Pros

Remote control on Apple devices (iPhone, iPad, Mac) when the app is functioning.
Supports controlling multiple units within the same app (e.g., two WallMaster units).
Scheduling feature exists and can be useful when functioning.
Some users report the app briefly works after re-adding devices or certain updates.

Cons

Frequent connectivity failures and unreliable remote control across sessions.
Updates often disrupt functionality, leading to grey screens or a non-interactive app.
Customer support is slow or unresponsive when issues arise.
Complex setup and network quirks (must use 2.4 GHz, disable private Wi‑Fi address, password entry issues) and cross‑unit compatibility problems.
Scheduler and temperature changes fail to save or sync reliably.

Recent reviews

it’s absolutely unacceptable that you’ve continued to ignore customers who clearly voice concerns that no one is able to use the smart features of your AC units. Don’t advertise what you can’t deliver, DISAPPOINTED!! Don’t waste your time on this app, OR the “updated” version, you will end up pulling your hair out on the 6th time trying…spoiler alert, they never designed this product to work

by ye*****, 2025-08-14

I spent $1,000 on this unit because it had an app I thought I can use to control my settings and it’s a reputable brand. Well the app doesn’t connect to my phone I tried troubleshooting the problem and still nothing. Customer service is horrible! They said a rep will call back and never did. Do not buy this unit if you want to use the app! I would give this app zero stars if I could.

by Ka*****, 2025-08-06

Horrible App. Barely works for two days, now it seems like it’s stuck. I’ve tried signing out and in and nothing. With all of the technology available to you why are you failing so miserably in the App dept? If you can’t do it then integrate with SMARTTHINGS and let them handle it. Jesus - over 2k on an AC and I can’t even control it remotely. Total fail and for that - this will be the last Friedrich machine I ever buy. You lost a customer who’s been loyal for over 12 years. I’m done.