Overview

Features & Capabilities

UnitedHealthcare Doctor Chat is your access to in-network emergency doctors for answers to your health questions through your phone or computer. Feeling sick and think you might need a prescription? Have a bad cut and aren’t sure if you need stitches? Doctor Chat's doctors can answer all your questions. Wherever you are, Doctor Chat gives you the peace of mind of knowing if you should “just go back to bed and touch base in the morning, or if you should “go to the emergency room. Currently, UnitedHealthcare Doctor Chat is only available to UnitedHealthcare Community Plan members in select states.

User Growth & Download Statistics

App
By:
United HealthCare Services, Inc.
Rating:
2.80
(41)
Version:
11.0 Last updated: 2023-11-04
Version code:
860940717
Creation date:
2019-01-14
Compatible devices:
Size:
37.16MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-19
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
United HealthCare Services, Inc.
Apple Apps Store
https://apps.apple.com/us/app/unitedhealthcare-doctor-chat/id1448722789

User Reviews

Pros: convenient home telehealth, fast access to doctors, and text-based visits. Cons: the app mainly redirects to a browser, with login/notification issues, limited state availability, and maintenance gaps. Overall, users like the doctor chat service when accessible, but frustration remains over in-app functionality and geographic limitations.
Pros
  • Convenient telehealth from home, avoiding trips to the doctor
  • Text-based doctor visits for quick consultations
  • Fast connection to a doctor / quick access to care
Cons
  • App mainly acts as a link to a web page; lacks in-app chat functionality
  • Login/sign-in redirects to Safari and often doesn’t work within the app
  • Notifications don’t reliably work when using the browser-based sign-in flow
  • Limited state availability; not available in all regions
  • Outdated/maintenance gaps with server issues or dead links
Recent reviews
I thought this was a great alternative to making a trip to the doctor. These doctors on here will never prescribe medication, they’re always telling me to try some natural home remedies. I’m contacting the doctor for medication not to advise me on home remedies. If not home remedies they’re instructing me to try something over the counter. These doctors are unprofessional and they really don’t care
by Ka*****, 2026-01-25

This app, not updated for over 2 years, seems no longer applicable as it hits a server that never responds. Doctor chat is also now included in the main UHC app so this one should be removed from the App Store.
by We*****, 2025-12-14
View all user reviews ›

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