UFB Direct®

Name: UFB Direct®
Rating: 4.8 (19604 reviews)
Author: Axos Bank

By: Axos Bank

Finance

Features & Capabilities

UFB Direct is a finance extension that brings smart personal and business money management to your browser. Bank, borrow, transfer funds, pay bills, monitor credit, and track savings — all in one place.

Open checking and savings accounts, manage loans and mortgages, and use a personal finance manager to track spending, savings, and investments. All backed by Axos Bank and FDIC insured deposits.

User Growth & Download Statistics

App Payments Data Privacy & Security

By:

Axos Bank

Rating:

4.80

(19,604) 18 new ratings

Version:

5.3.7 Last updated: 2026-03-23

Version code:

883605929

Creation date:

2019-03-03

Compatible devices:

Size:

247.40MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-12

Compare stats and ranking:

Ranking

# 11,557 ▲ 29

Other platforms

UFB Direct® (v5.2.4)

71,448 4.27

(4,918)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Axos Bank

Apple Apps Store

https://apps.apple.com/us/app/ufb-direct/id1448396485

Website:

https://www.ufbdirect.com/

User Reviews

User reviews show a mix of praise and significant reliability concerns. Some users love the app and note improvements after updates, as well as quick support. However, the majority report stability issues (login/loading failures), slow transfers, biometric problems, and post-update UI/UX regressions with missing features. These recurring themes indicate critical pain points around reliability, usability, and cross‑platform consistency, despite occasional positive feedback on performance and support.

Pros

Overall positive sentiment from some users who appreciate the app and the services it provides.
Notable improvements reported after updates, including faster performance and better syncing of accounts.
Occasional praise for quick and helpful customer support.
Some users express love for the app and its features despite issues.

Cons

Frequent instability: app often fails to load, sign-in gets stuck, or transactions don’t load reliably.
Slow or delayed transfers, especially inter-bank ACH transfers, with some users noting real-time transfers available elsewhere.
Biometric/personal id issues: inconsistent or removed Face ID/Touch ID support, and some devices not supported or misrouting to settings.
Post-update UI/UX regressions: harder navigation, missing or hidden features (e.g., graphs, daily earnings, net worth view, interest rate access) and extra clicks.
General reliability/quality concerns: crashes (e.g., printing statements), verification/login loops, and cross‑platform login discrepancies between app and web.

Recent reviews

Mobile deposit has not worked properly for months. Camera won't take the photos without a big delay and sometimes not at all.

by Hp*****, 2026-06-04

The app is never up to date, rarely reflects correct balances and now it’s saying that I don’t have an account at all.

by pr*****, 2026-06-03

I have been with UFB for over 3 years but in the last couple of months the app has started saying that my accounts have “no transactions” to display when I log on. This is clearly false as I use my checking account nearly daily. Also the last time I went to deposit a check it said that I needed to open an account to do so! I have multiple accounts open. How else do you think I got onto the app! This app was OK before but now it is basically useless. Not sure how much I can trust an online bank that isn’t transparent and doesn’t allow for basic online functions.