iTurnApp - Business

iTurnApp is a free queue management system that allows businesses to handle customer queues smartly and speedily.

iTurnApp is an intelligent and cloud-based system that can monitor data related to queues in real time, and collect customer feedback. Our cloud based software can then assess this data to speed up the performance of your agents and services.

Business advantages:

• The ability to see the length of your customers’ waiting times allows you to take a proactive, empathetic approach. As well as welcoming them warmly, you can make them feel appreciated by acknowledging how long they’ve been queuing for.
• The ability to monitor feedback from customers as it comes in allows you to respond immediately.
• With iTurnApp , it’s possible to monitor activity across all of your branches, regardless of the geographical distances between them and your head office.

Client advantages:

• On average people spend six months of their life waiting in queues
• iTurnApp solves one of the most irritating daily problems which is standing in line by offering an automated smart mobile queuing app to better manage traffic/flow and save people a lot of time.
• They can join the queue before they arrive.