Esri Support

Name: Esri Support
Rating: 4.5 (33 reviews)
Author: ESRI

By: ESRI

AI enabled support for ArcGIS

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Features & Capabilities

Esri is the global market leader in geographic information system (GIS) software, location intelligence, and mapping that builds the leading mapping and spatial analytics software such as ArcGIS Enterprise, ArcGIS Pro, ArcGIS Online and many more. The Esri Support app brings self-help resources for all Esri's software products, assisted-support services, and case management features directly from your smartphone.

With the Esri Support app you can:

Find answers to your questions and solutions to technical issues using our generative AI chatbot.
Get notified instantly about new technical articles, videos, patches, bug status updates, case updates, ArcGIS Blogs, and more.
Explore video tutorials for Esri technologies.
Contact Esri Support by phone, chat, or case submission form.
Request a call back to get help on your schedule.
Manage your support cases, bugs, and enhancements.
Check the status of ArcGIS Online services with the ArcGIS Online Dashboard and get notified when a service is interrupted.
Subscribe to bugs and receive notifications whenever new information becomes available.

User Growth & Download Statistics

App

By:

ESRI

Rating:

4.50

(33)

Version:

7.37 Last updated: 2026-06-09

Version code:

886695041

Creation date:

2019-05-03

Compatible devices:

Size:

89.38MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-02

Compare stats and ranking:

Ranking

# 233,845 ▲ 938

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

ESRI

Apple Apps Store

https://apps.apple.com/us/app/esri-support/id1446065834

User Reviews

Looks very helpful but for 100,000’s of people like me, it’s useless because we can’t login with our org account.

by No*****, 2024-09-14

Great app but I would like the ability to track bugs without needing to be connected to an organization. I don’t understand why I need to be connected to an organization to track bugs.

by ag*****, 2024-06-14

The app is great and the AI chat bot is really cool. But the app is missing some key functionality. There is no search function for the technical articles, which is a hindrance for searching for related information. Also, there’s no SAML login option for organizational accounts.