Features & Capabilities

CX Group offers mystery shopping assignments across North America and we welcome you to join our national independent contractor network. Your first step to becoming a mystery shopper is to download the application and click the register button.

User Growth & Download Statistics

App Mature
By:
CX Group, Inc.
Rating:
2.30
(45)
Version:
26.06.01 Last updated: 2026-06-01
Version code:
886400314
Creation date:
2019-01-17
Compatible devices:
Size:
25.78MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-09
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
CX Group, Inc.
Apple Apps Store
https://apps.apple.com/us/app/shopperhub/id1444626025
Website:
https://www.cxgroup.com/

User Reviews

Overall, reviewers highlight mobile convenience but report reliability and payment issues. Pros include scheduling, submitting shops, tracking payments, and easy photo submission on mobile, plus a simple, semi-intuitive interface and improved shop access since the app’s release. The most mentioned cons are sign-in/sign-up failures (including Google/Facebook login and error codes), inconsistent or missing payments and low pay, frequent bugs and load issues (loops, crashes, glitches), rude or unhelpful support, and updates/UX changes that worsen the experience (CX rename, poor search/menu).
Pros
  • The mobile app adds significant convenience for shoppers, enabling scheduling, submitting shops, tracking payments, and photo submissions on your phone.
  • The app is relatively simple and semi-intuitive to use.
  • Since the mobile app launch, the selection and variety of shops has improved, expanding opportunities.
Cons
  • Sign-in/sign-up failures and flaky authentication (Google/Facebook sign-in issues, account creation problems, error codes).
  • Payment issues: not getting paid for mistakes, low pay, and upfront payments not reimbursed.
  • Reliability issues and bugs: app crashes, loading problems, loops, error codes, and website glitches.
  • Poor customer service and support: rude staff and unhelpful responses.
  • Frequent updates causing new problems and UX issues (CX rename, poor search/menu, location prompts).
Recent reviews
I used google to first sign up with the company, 3 out of 5 times I try to sign in using the app, google is not a choice to sign in. THIS IS THE ONLY WAY I CAN SIGN IN….. So I can not sign in or do the shops I have signed up for. And then this goes against me.
by As*****, 2026-04-15

I said I did something that I did not do and I wish I would’ve read the reviews before I signed up for this. I had signed up for several shops to do and I had car issues. If it wasn’t for this company I wouldn’t have had car issues so beware look for other shopping apps to do do not recommend this one.Don’t allow they don’t allow any kind of mistakes. I guess they’re perfect and I hope they pay me for what I have done ,Because I’m not doing charity work that they could do themselves.And customer service is rude on top of that.No wonder jobs sit there and don’t get filled for such a long time. They expect a lot for just a little money. Also Bree is very rude and unprofessional. THEY DONT APPRECIATE THE GOOD PEOPLE BECAUSE THE PAY IS SAD !!! IF I DONT GET MY MONEY SOON I WILL BE REPORTING TO THE PROPER PEOPLE!And I absolutely don’t recommend these people at all. I know people that are actually working for Kroger’s that are actually doing shopping and these people are too dumb to know it. sadly, they don’t do their own footwork!!!So if you want to do a secret shoppers thing, I don’t recommend this place. These people are very rude and unappreciative.
by Li*****, 2025-12-05

Don’t use this app it’s a scam I did a job and never got paid.
by hs*****, 2024-10-11
View all user reviews ›

Best ShopperHub Alternatives

Here are some Apple apps that are similar to ShopperHub: