Features & Capabilities

Alto redefines on-demand rides with new cars, professional employee drivers, and an elegant app that puts you in control—music, lighting, and do-not-disturb mode at the touch of a button. With Alto, you drive everything except the car.

Safety is our top priority. Every Alto driver is an employee, undergoes rigorous background checks, and is monitored in real time for a consistently exceptional experience. Expect roughly 10-minute arrivals, and the first five minutes of wait time are free. Visit ridealto.com to learn more.

User Growth & Download Statistics

By:
Alto Experience, Inc.
Rating:
4.70
(4,309)
1 ratings
Version:
2.73.0 Last updated: 2024-09-05
Version code:
868760830
Creation date:
2018-12-11
Compatible devices:
Size:
57.71MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-04
Compare stats and ranking:

Ranking

Other platforms

Android
Alto (v2.81.0)
119,726 3.84 (336)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Alto Experience, Inc.
Apple Apps Store
https://apps.apple.com/us/app/alto/id1442044302
Website:
https://ridealto.com

User Reviews

Overall, Alto is praised for clean cars, friendly and safe drivers, and a premium ride experience often favored over Uber/Lyft. However, repeated issues include high and opaque pricing with upcharges and membership fees, inconsistent availability and long wait times, and buggy app functionality (multi-stop limits, terminal selection, onboarding). Limited service areas and late-night coverage, plus uneven customer-service responsiveness, recur in reviews. The pricing and reliability/usability problems are the most mentioned concerns across opinions.
Pros
  • Clean, well-maintained cars with friendly, professional drivers.
  • Perceived safety and reliability; drivers are vetted and generally courteous.
  • Often described as a higher-quality, premium ride experience compared to Uber/Lyft.
  • Positive customer service experiences and helpful support for frequent riders (membership can be beneficial).
  • Easy to schedule rides and experiences of reliable service in some scenarios.
Cons
  • Expensive pricing with frequent upcharges and hidden fees, including membership charges.
  • Inconsistent vehicle availability and long or unpredictable wait times, especially at airports.
  • App usability problems: buggy interface, inability to add multiple stops, location/terminal selection issues, and onboarding friction.
  • Limited service areas and late-night/airport coverage gaps.
  • Occasional unresponsive or problematic customer service regarding charges and account issues.
Recent reviews
There is really no way to get support when the app isn’t working. You try calling the help line they send you back to the app. Where are the humans?
by Jc*****, 2026-06-12

Who wants to wait 15-20 minutes for every single Alto ride AND have no airport service? No thanks Alto. Change it back and I’ll change my review.
by No*****, 2026-05-20

Nice car, good ride with nice driver who spoke English!
by no*****, 2026-03-26
View all user reviews ›

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