Alto

Name: Alto
Rating: 4.7 (4309 reviews)
Author: Alto Experience, Inc.

By: Alto Experience, Inc.

On-demand rides, reimagined

Features & Capabilities

Alto redefines on-demand rides with new cars, professional employee drivers, and an elegant app that puts you in control—music, lighting, and do-not-disturb mode at the touch of a button. With Alto, you drive everything except the car.

Safety is our top priority. Every Alto driver is an employee, undergoes rigorous background checks, and is monitored in real time for a consistently exceptional experience. Expect roughly 10-minute arrivals, and the first five minutes of wait time are free. Visit ridealto.com to learn more.

User Growth & Download Statistics

App Navigation & Mapping

By:

Alto Experience, Inc.

Rating:

4.70

(4,309) 1 ratings

Version:

2.73.0 Last updated: 2024-09-05

Version code:

868760830

Creation date:

2018-12-11

Compatible devices:

Size:

57.71MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-04

Compare stats and ranking:

Ranking

# 28,853 ▼ 272

Other platforms

Alto (v2.81.0)

119,726 3.84

(336)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Alto Experience, Inc.

Apple Apps Store

https://apps.apple.com/us/app/alto/id1442044302

Website:

https://ridealto.com

User Reviews

Overall, Alto is praised for clean cars, friendly and safe drivers, and a premium ride experience often favored over Uber/Lyft. However, repeated issues include high and opaque pricing with upcharges and membership fees, inconsistent availability and long wait times, and buggy app functionality (multi-stop limits, terminal selection, onboarding). Limited service areas and late-night coverage, plus uneven customer-service responsiveness, recur in reviews. The pricing and reliability/usability problems are the most mentioned concerns across opinions.

Pros

Clean, well-maintained cars with friendly, professional drivers.
Perceived safety and reliability; drivers are vetted and generally courteous.
Often described as a higher-quality, premium ride experience compared to Uber/Lyft.
Positive customer service experiences and helpful support for frequent riders (membership can be beneficial).
Easy to schedule rides and experiences of reliable service in some scenarios.

Cons

Expensive pricing with frequent upcharges and hidden fees, including membership charges.
Inconsistent vehicle availability and long or unpredictable wait times, especially at airports.
App usability problems: buggy interface, inability to add multiple stops, location/terminal selection issues, and onboarding friction.
Limited service areas and late-night/airport coverage gaps.
Occasional unresponsive or problematic customer service regarding charges and account issues.