Pakistan Citizen's Portal

Name: Pakistan Citizen's Portal
Rating: 2.9 (792 reviews)
Author: National Information Technology Board

By: National Information Technology Board App

Pakistan Citizen's

Overview

Version:

4.0

Last updated: 2026-04-01

Ranking

#79,791 ▼ 2,013

Overall

Features & Capabilities

Pakistan Citizen's Portal is an integrated grievances redressal system that connects all government bodies at federal and provincial levels. It streamlines how citizens file and track complaints across the federation, ensuring visibility and timely action.

Citizens can provide feedback once a complaint is marked resolved, with feedback linked to an officer's performance to promote accountability. The app offers a hassle-free interface to connect with government at all levels.

User Growth & Download Statistics

App Communication Data Privacy & Security

By:

National Information Technology Board

Rating:

2.90

(792)

Version:

4.0 Last updated: 2026-04-01

Version code:

883998761

Creation date:

2018-11-05

Compatible devices:

Size:

12.36MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-19

Compare stats and ranking:

Ranking

# 79,791 ▼ 2,013

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

National Information Technology Board

Apple Apps Store

https://apps.apple.com/us/app/pakistan-citizens-portal/id1439885831

Website:

http://pmo.gov.pk/pcp-privacypolicy.php

User Reviews

Users largely report a crash-prone, slow, and unreliable iOS version of Pakistan Citizens Portal. The most repeated issues are mandatory update prompts and profile-update crashes, login/sign-in failures, and compatibility problems with newer iOS devices. While some reviews praise the portal’s purpose and ongoing updates, overall UX and reliability gaps, plus slow support responsiveness, are repeatedly cited as needing improvement.

Pros

Provides a platform for filing and voicing complaints to authorities.
The portal appears to be actively updated and maintained by the team.
Some users express satisfaction with the service and its impact over time.
The app serves as a formal channel for public feedback and complaint tracking.

Cons

Frequent crashes and instability on iOS, especially on newer iPhone models and after updates.
Repeated update prompts and profile-update crashes that block use of the app.
Inability to sign in or the app disappearing, indicating login issues.
Low usability and slow performance; not user-friendly and feels sluggish.
Problems with tracking complaint status, including errors and logouts when viewing statuses and delays in responses.

Recent reviews

Very slow and low level app. Not user friendly. Works really slowly

by za*****, 2025-12-20

The App is not opening, also when it was working I cannot open the icon to leave any negative thoughts and suggestions. Please guide. Keep blocking my access and asking to download new versions of the app . Worst experience ever.