Overview

Rating:
2.40 +8
(320)
Version:
1.40.0
Last updated: 2026-07-14
Ranking
#111,450 958
Overall

Features & Capabilities

CTC-Go is a mobile app for health plan members and drivers to coordinate healthcare transportation. It enables reviewing upcoming or past reservations, scheduling new rides, rating trips, canceling existing reservations, and contacting the call center. The platform is designed to be intuitive, reliable, and secure for authorized users through participating health plans.

This extension focuses on safe, streamlined transportation coordination to improve access to care.

User Growth & Download Statistics

By:
Call The Car
Rating:
2.40
(320)
8 new ratings
Version:
1.40.0 Last updated: 2026-07-14
Version code:
888165322
Creation date:
2018-11-29
Compatible devices:
Size:
54.67MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-08-08
Compare stats and ranking:

Ranking

Other platforms

Android
CTC-Go (v1.55.0)
61,524 3.79 (788)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Call The Car
Apple Apps Store
https://apps.apple.com/us/app/ctc-go/id1439818061
Website:
http://www.callthecar.com

User Reviews

Reviewers value CTC-Go for enabling mobility-impaired users to get to medical appointments and for reducing phone calls to schedulers. However, multiple reviews report recurring reliability problems: frequent updates that break the app and erase addresses or features; login and scheduling failures; poor address/facility handling (no manual entry, auto-fill errors); inconsistent partner performance (Lyft vs Uber) and drivers arriving in the wrong location; and general instability (loading errors, timeouts). The app is seen as essential by some, but reliability issues hamper its usability.
Pros
  • Helps mobility-impaired users access medical transportation with courteous drivers.
  • Reduces the need to contact the call center; convenient scheduling for medical rides.
  • Supports advance scheduling for appointments.
Cons
  • Frequent app updates break functionality and remove features or data (addresses); causing regressions.
  • Login failures and the app being unavailable or slow to load.
  • Address/location input issues: cannot manually enter addresses, auto-fill errors, facility-name problems, addresses getting deleted after updates.
  • Inconsistent service from ride partners (Lyft vs Uber) and drivers arriving in wrong locations (e.g., alleys).
  • General instability: loading errors, timeouts, crashes.
Recent reviews
With all of the service changes to Medicare and what rides they pay for, and they don’t in the distance to and from the pharmacy For the most part approximately eight out of 10 times. Call The Car comes on time as scheduled and they send me the information. What company is going to pick me up the day before and I’m aware of what’s going on. In those two times they either don’t show up or they show up so late. I miss my appointment. It’s the risk you take when other people are driving you
by Ch*****, 2026-07-15

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by Ge*****, 2026-07-15
View all user reviews ›

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