Oaks Smart Lock

Name: Oaks Smart Lock
Rating: 3.3 (21 reviews)
Author: Consumer 2.0 Inc

By: Consumer 2.0 Inc App

Lifestyle

Overview

Version:

3.0.0

Last updated: 2022-07-09

Ranking

#324,739 ▼ 9,640

Overall

Features & Capabilities

Oaks is used to open the door via bluetooth with your phone.

User Growth & Download Statistics

App

By:

Consumer 2.0 Inc

Rating:

3.30

(21)

Version:

3.0.0 Last updated: 2022-07-09

Version code:

850722982

Creation date:

2018-10-12

Compatible devices:

Size:

101.48MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-19

Compare stats and ranking:

Ranking

# 324,739 ▼ 9,640

For Developers

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Contact the developer

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Developed by:

Consumer 2.0 Inc

Apple Apps Store

https://apps.apple.com/us/app/oaks-smart-lock/id1438609629

User Reviews

Users like Oaks Smart Lock for its flexible unlocking (key, code, RF card, phone), easy setup, code management, and value. However, many reports cite serious reliability and support problems: unresponsive customer service, post-update lockouts and operation failures, auto-lock not functioning or can't be disabled, gateway/ pairing issues, and weak documentation or missing app features. The hardware features are solid when the system works, but service and reliability issues considerably affect the overall experience.

Pros

Flexible unlocking options (key, code, RF card, or phone), plus guest-friendly RF bracelets.
Easy setup and intuitive app with quick unlock.
Ability to create multiple codes and view code usage/history (contractors, guests).
Physical key backup in case of battery or sync issues.
Good value for the price.

Cons

Chronic poor or unresponsive customer support across reviews.
App updates and reliability issues causing lockouts or operation failures, including forgotten passwords and codes not working.
Auto-lock feature often doesn't work or can't be disabled as needed.
Gateway/lock pairing issues and troubleshooting attempts failing.
Lack of documentation and missing features (watch app, widgets) or overall support/resources.

Recent reviews

I love having options to unlock with a key, or code, or RF card or the phone! I’ve setup specific codes for contractors and I like being able to see when the codes were used under history. Also when guests stay over, I have RF bracelets so that they don’t have to mess around with the code. I also like having the backup of a physical key in case I forget to change the batteries. It’s a great lock for a great price!

by CJ*****, 2023-01-09

I’ve had this Oaks Blue smart lock for years now and had no issues with it. The new app came out, and I have been locked out of my property ever since then. Emailed customer support, with no response. Guess I’m gonna have to destroy my own lock just to access my property. Whatever update they made, it makes my lock only respond “the lock has been reset” and flashes the numbers “1,3,5,7,9” whenever I put in the passcode. Tried all the passcodes, none of them work.