Gong cha Tea

Name: Gong cha Tea
Rating: 1.2 (13 reviews)
Author: Gong Cha Tea LLC

By: Gong Cha Tea LLC

Ordering & rewards

Features & Capabilities

The Gong cha Tea app lets customers place orders ahead of time for in-store pickup, speeding up visits and avoiding lines. It supports both new and existing loyalty members who can earn points and redeem rewards directly from the app.

The app serves Gong cha locations across NY, NJ, CT, PA, MA, RI, NH, GA, NC, SC, FL, OK, and TX, making loyalty rewards easy to use wherever you shop.

User Growth & Download Statistics

App Shopping

By:

Gong Cha Tea LLC

Rating:

1.20

(13) 0.10

Version:

3.2.0 Last updated: 2026-05-21

Version code:

885681932

Creation date:

2021-10-16

Compatible devices:

Size:

34.11MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-12

Compare stats and ranking:

Ranking

# 603,981 ▲ 176,698

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Gong Cha Tea LLC

Apple Apps Store

https://apps.apple.com/us/app/gong-cha-tea/id1437355853

Website:

https://appfront.ai

User Reviews

The Gong cha Tea iOS app is frequently criticized for reliability and safety issues. While a minority report the app works well and mention decent drinks, the majority describe login/account access problems, crashes after updates, unstable carts, location errors, and poor refund/support handling. Security concerns about card data are also common in reviews. Overall, reliability and customer support are the main pain points, with occasional positive feedback from users where the app happens to function as expected.

Pros

Some users report the app works well when functioning.
A few reviews mention good drinks when ordering.
Occasional positive feedback like 'Great app' or 'Good app, great drinks'.

Cons

Login/account access problems: cannot log in, multiple sign-in methods fail, or 'customer restricted' messages.
Frequent crashes or instability after updates; the app becomes unusable.
Cart/checkout issues: cart empties at checkout or items show as unavailable.
Location/area problems: cannot change location or are redirected to incorrect stores.
Refunds and customer support are poor or unresponsive (refunds not available via the app, inquiries go unanswered).

Recent reviews

It said sign up with existing reward points. No provision for that. It did not remember me, even though name and phone the same. Lost 400 rewards and instead of remembering my orders I have to search through the menu.