Graeter’s Ice Cream

Name: Graeter’s Ice Cream
Rating: 4.9 (3303 reviews)
Author: GRAETER'S INC

By: GRAETER'S INC App

Food & Drink

Overview

Version:

2.23.4

Last updated: 2026-02-09

Ranking

#31,004 ▲ 10

Overall

Features & Capabilities

Graeter’s Ice Cream Chrome extension makes it simple to order pints, ice cream pies, and treats with a tap. Get fast access to Graeter’s favorites and keep cravings satisfied.

Track Sweet Rewards points, unlock exclusive promotions, and stay up to date with the latest scoops and offers, all from your browser.

User Growth & Download Statistics

App Shopping Marketing

By:

GRAETER'S INC

Rating:

4.90

(3,303) 14 new ratings

Version:

2.23.4 Last updated: 2026-02-09

Version code:

882238619

Creation date:

2018-11-13

Compatible devices:

Size:

66.02MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-09-01

Compare stats and ranking:

Ranking

# 31,004 ▲ 10

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

GRAETER'S INC

Apple Apps Store

https://apps.apple.com/us/app/graeters-ice-cream/id1435774227

User Reviews

Users generally praise Graeter’s app for easy ordering and delivery and the rewards program, but repeatedly report major reliability problems. The most recurring complaints are frequent logouts, failed sign-ins, and password reset delays; unknown errors on launch or during purchases; and the rewards system not crediting or redeeming points due to barcode/scan failures or post-update data loss. Gift card integration is buggy, and some users also want Apple Pay. Overall, the app is convenient when it works, but instability and rewards/payment issues significantly hamper usage.

Pros

Easy-to-use interface for placing orders.
Delivery options via the app provide convenient home delivery.
Rewards program available for earning and redeeming points.
Positive customer service experiences when interacting with Graeter's.

Cons

Frequent sign-in/out problems and password reset failures.
Unreliable app behavior with unknown errors on launch or during purchases.
Rewards integration problems: barcode/QR scanning and manual entry often do not credit or apply points.
Gift card entry and payment issues, with gift cards not applying correctly and limited Apple Pay support.
Data loss after updates (wiped purchase history, points, and credentials).

Recent reviews

Love graters but the app is constantly signing you out and needing to reset your password. Literally every time I go to use the app I am signed out. This has been going on for years. Just super frustrating.

by BU*****, 2026-08-11

Graeter’s is a TREASURE for those who live and visit the Cincinnati region. It is a fantastic maker of some of the finest ice cream in the region and as good or better than some of the ice creams and gelato that I have had around the world. I highly recommend it to anyone and especially believe that they excel a chip flavors. However, we have now started only going on special occasions this past year (I.e., Birthdays, Visitors, Business, etc.) due to the cost and diminishing value when we go as a couple or treat the family. Despite being able to afford the price, the amount of treasure has now shifted our behavior. Birthday reward has been trimmed on a rewards program that feels stingy compared to DQ that regularly rewards and values us as a customer. As a Product Manager myself, I would recommend you make sure that you are considering the NBA. What is your customers Next Best Alternative. I don’t want my company or Graeters to go the way of Cincinnati Milicron (see the great YouTube documentary). Happy to discuss, over some vanilla chocolate chip or cookie dough!!!