My Citizen App

Name: My Citizen App
Rating: 4.7 (25130 reviews)
Author: Citizen Watch Company of America, INC

By: Citizen Watch Company of America, INC

Your Citizen Watch information

Features & Capabilities

The My Citizen App helps you identify your Citizen watch in three simple ways—tag scan, watch scan, or manual entry. Once identified, you can access setting instructions, view specifications, activate your warranty, and securely store your proof of purchase for quick reference.

Note: Some older models (pre-2005) or watches made outside the U.S. may have limited identification. We are expanding the database and welcome community feedback to improve features and support.

User Growth & Download Statistics

App Privacy & Security Developer Tools Education

By:

Citizen Watch Company of America, INC

Rating:

4.70

(25,130) 40 new ratings

Version:

4.53.2 Last updated: 2026-03-17

Version code:

883226850

Creation date:

2018-10-03

Compatible devices:

Size:

101.03MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-11

Compare stats and ranking:

Ranking

# 9,954 ▼ 25

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Citizen Watch Company of America, INC

Apple Apps Store

https://apps.apple.com/us/app/my-citizen-app/id1434809319

Website:

http://www.citizenwatch.com

User Reviews

Overall, users love the idea of a Citizen watch companion app and some report using it to list and manage watches. However, the majority describe persistent login/onboarding failures—getting stuck on Get Started, or with 'already logged in' and verification loops—preventing access to the dashboard. The app is frequently unusable due to crashes and repeated reinstalls. A few mention friction to read manuals. Until these issues are resolved, the app struggles to deliver on its intended value.

Pros

Lets users list and manage multiple Citizen watches within the app.
When functioning, provides access to watch-related features and manuals/content.
Part of the Citizen ecosystem and valued by watch enthusiasts when it works.

Cons

Get started/login loop prevents access to the dashboard.
"Already logged in" errors block progress after login.
Registration/verification loops prevent navigation and completion of setup.
App frequently crashes or is unusable, often requiring reinstalls.
Excessive information required to access manuals, creating onboarding friction.

Recent reviews

I can’t select the Disney Store as the shop she bought this at. It will not let me register.

by JP*****, 2026-06-02

It would be great if the app actually works so I can register for my warranty. You can’t select the date because it’s on the right hand side on the calendar and buried. You can’t select the retailer because they’re pulldown box does not work This is a junk app and now I’m not registered apparently