Nexx Home

Name: Nexx Home
Rating: 1.8 (205 reviews)
Author: SimpalTek, LLC

By: SimpalTek, LLC

Lifestyle

Features & Capabilities

Nexx Home brings ingenuity to simplify everyday life. It combines garage monitoring, Nexx Cam security, and smart plugs to help you control devices and monitor your home from anywhere. With cloud-powered intelligence, it can even auto-open your garage when you’re near and send reminders if a door is left open.

Core features include enhanced security, remote mobility, effortless usability, and accessible sharing. The system is designed to work across multiple devices, with notifications on your phone, tablet, or smartwatch, and separate accounts for each household member.

User Growth & Download Statistics

App Home Automation Privacy & Security

By:

SimpalTek, LLC

Rating:

1.80

(205)

Version:

3.8.2.3 Last updated: 2021-12-03

Version code:

845660531

Creation date:

2018-10-11

Compatible devices:

Size:

104.91MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-03

Compare stats and ranking:

Ranking

# 162,985 ▼ 570

Other platforms

Nexx Home (v3.11.1.14)

61,490 3.15

(1,274)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

SimpalTek, LLC

Apple Apps Store

https://apps.apple.com/us/app/nexx-home/id1434697309

Website:

https://getnexx.com

User Reviews

Users note Nexx Home started as an affordable, remotely controllable gate system usable with multiple devices. However, the app and service are plagued by reliability and support problems: persistent crashes, unreliable gate status, and inconsistent open/close actions. Connectivity to devices/cloud is often unstable, and customer support is frequently unresponsive. Many reviews also reference loss or nonfunctionality of voice-assistant features. Overall, reliability and support are the dominant pain points, with only a few accounts of past stable use.

Pros

Historically reliable for years, especially with multiple Nexx devices
Remote gate control from distant locations (open/close remotely)
More affordable option compared to other gate-control systems

Cons

Very poor customer support and slow/no responses to tickets (email-only, automated replies)
App reliability and stability issues (frequently crashes, won’t stay open, needs reinstall)
Gate status and control are unreliable (inaccurate readings, commands fail to open/close)
Connectivity/cloud issues (device frequently goes offline, app can’t find device)
Voice assistant integration (Alexa/Siri) removal or poor functioning

Recent reviews

Tech support is non existent. Product works, but some features/options do not work. Contacted support and Rcvd automated response that ticket would be assigned. No follow up after two weeks, so issued another ticket, same thing , no response from tech support. Find another vendor/product

by ap*****, 2026-03-01

Nexx needs to get their act together and update this app. Three years is too long. Too many bugs

by Sk*****, 2025-10-18

Long term customer with three Smart Garage NCG-100 devices. Worked great for years. Nexx had security issue in 2023 and never seemed to recover. Website is up but help portal page does not exist. Device now not reliably working. Sadly, recommend staying clear .