My Talking Pet

It’s easy and fun!!

I am writing this review to warn all of you who are not aware of how billing and subscription works when you download an app from the Apple App Store. I downloaded an app the same day I downloaded My Talking Pet. When I downloaded the first app, I provided my email and billing information because that was the only way that I could obtain a trial period. I then downloaded My Talking Pet. I did not sign up for any trial periods with My Talking Pet. I did not provide my email address. I did not provide any billing information. Three days later I received an email from Apple, confirming my “purchase.” I was charged for a full year subscription. I contacted Apple Support. I spoke with a supervisor in the billing department. I learned from Apple that my Information was “stored” when I downloaded the first app and that is how my Talking Pet was able to bill me after the trial period was over. I explained that I never provided any information for billing purposes to My Talking Pet. I assumed the app was free unless I activated a trial period. Apparently my Talking Pet activated that trial period for me. After three days had elapsed, I was charged the full amount for one year subscription. (Normally, when I download apps, I put a note in my calendar to delete the app within three days if I’m not satisfied with the app. I had no reason to do that with this app because I did not download a trial.) So buyer beware. If you have downloaded several apps on the same day, planning to compare them and then delete some or all, YOUR BILLING INFORMATION IS STORED WHEN YOU PROVIDE IT TO ONE APP. All other apps downloaded during g a period of time (one hour, one day, I do not know because I downloaded these two apps within minutes of each other) have access to your billing information from the First app if you provided billing information. I welcome feedback from the developer of this app. I have emailed and called them and received no response.