Reviews of BitVision

By: HEROSPEED TECHNOLOGY LIMITED

List of user reviews and ratings for BitVision

Total ratings

4.60 (Rating count: 1,513)

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Review summary

Reviewers report the app is capable in theory (real-time camera access and playback) but is plagued by stability and update-related issues. Crashes, login problems, and the need to re-add devices appear across multiple reviews. Video streams and playback frequently fail to load, and time-based playback features are inconsistent or broken after updates, with the time-line jumping or date scrolling being unusable. Connectivity to NVRs is also a recurring complaint. A minority of users still rate the app positively, suggesting it can work well when stable. Overall, reliability and update QA require improvement, along with better onboarding.

Pros

Some users rate the app as very good or good when it works (e.g., 'very very good', 'Good', 'So far so good').
Core camera features (live viewing and playback) are expected parts of the app and noted by reviewers when functioning.
Users see value in having a manual or guide to learn the app's features.

Cons

Frequent crashes and app instability.
Video playback fails or loads inconsistently; time-line navigation broken.
Live view and playback often fail to load; cameras not viewable.
Repeated login/logout requirements and difficulty re-adding devices; login methods (Google) may cause problems.
Update-related regressions; new updates can break functionality (e.g., date/time scrolling, time jumps, NVR connectivity).

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User Reviews

Recent rating average: 1.40

All time rating average: 4.60

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50% (18)

Date	Author	Comment
2026-05-08	St*****	Не работает на ios. Две секунды и зависает изображение.
Не работает на ios. Две секунды и зависает изображение.
2025-09-04	Dk*****	Last couple day no picture at all
Last couple day no picture at all
2024-12-27	ju*****	App just stops working now it doesn’t allow me to log back in. No cameras at all can be viewed at my business. Very upset with the app
App just stops working now it doesn’t allow me to log back in. No cameras at all can be viewed at my business. Very upset with the app
2024-12-13	De*****	unexplainable it keeps saying connecting it’s been doing this for two straight weeks. I can’t view my cameras from the app.
unexplainable it keeps saying connecting it’s been doing this for two straight weeks. I can’t view my cameras from the app.
2024-07-31	Ho*****	Constant issues with the app crashing and it only opens videos in playback less than 10% of the time. Unuseable
Constant issues with the app crashing and it only opens videos in playback less than 10% of the time. Unuseable
2023-06-27	Ah*****	The app keeps crashing every single time that opens!!!!!!! Fix pleaseeee
The app keeps crashing every single time that opens!!!!!!! Fix pleaseeee
2023-04-19	Lc*****	After few recent updates playback does not work properly. Moving the green cursor at the bottom of the screen to a certain time of day always jumps back to different time. Example: I try to play back from 6:52PM, I move it to this time but it plays back from 9:35AM . This worked great with no issues before the software updates.
After few recent updates playback does not work properly. Moving the green cursor at the bottom of the screen to a certain time of day always jumps back to different time. Example: I try to play back from 6:52PM, I move it to this time but it plays back from 9:35AM . This worked great with no issues before the software updates.
2022-08-31	de*****	After The New Update de application is not working Like Before for me
After The New Update de application is not working Like Before for me
2022-08-14	OS*****	Why every time when I’m off of power I have issues with my camaras?
Why every time when I’m off of power I have issues with my camaras?
2022-06-23	Cf*****	I hate having to log out and back in again every few minutes. But even then the video stream won’t load. Get a bunch of different error codes which mean nothing since there is no message to explain what is going on. Have to constantly add the device and cameras on both real-time and playback. I use google login feature.
I hate having to log out and back in again every few minutes. But even then the video stream won’t load. Get a bunch of different error codes which mean nothing since there is no message to explain what is going on. Have to constantly add the device and cameras on both real-time and playback. I use google login feature.