Great Wolf Lodge

Name: Great Wolf Lodge
Rating: 4.8 (65231 reviews)
Author: Great Wolf Resorts Holdings, Inc.

By: Great Wolf Resorts Holdings, Inc.

The ultimate family vacation!

Features & Capabilities

The Great Wolf Lodge Chrome extension is designed for families planning a resort stay. It puts essential information at your fingertips, including hours, events, attractions, and dining options, helping you coordinate your days smoothly.

Key features include reviewing reservations, joining the Voyagers Club for exclusive benefits, purchasing upgrade packages, ordering dining for pickup or room service, messaging guest services, and using the lodge map to navigate.

User Growth & Download Statistics

App Entertainment Communication

By:

Great Wolf Resorts Holdings, Inc.

Rating:

4.80

(65,231) 9 new ratings

Version:

4.8.4 Last updated: 2026-05-27

Version code:

886211904

Creation date:

2018-08-03

Compatible devices:

Size:

115.18MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-11

Compare stats and ranking:

Ranking

# 4,961 ▼ 25

Other platforms

Great Wolf Lodge (v4.8.3)

1,179,223 4.34

(10,290)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Great Wolf Resorts Holdings, Inc.

Apple Apps Store

https://apps.apple.com/us/app/great-wolf-lodge/id1409843426

User Reviews

User reviews show the app is helpful when functioning but is plagued by repeated reliability issues. The top negatives are login/authentication failures, startup/loading problems, reservations not appearing or syncing, in-app ordering and billing glitches, and slow support. On the positive side, when it runs smoothly, the app is fast, easy to adjust guests and manage bookings, and serves as a convenient companion to the Great Wolf Lodge experience.

Pros

When it works, the app is fast and easy for adjusting the number of guests and managing reservations.
Many reviewers find the app to be a convenient, easy-to-use companion that simplifies planning when it loads correctly.
Overall, the Great Wolf Lodge experience is positive and the app is seen as a helpful tool to enhance that experience.

Cons

Frequent login/authentication errors and account issues (login failures, user-not-found, account conflicts).
App loading problems (stuck on startup logo, blank screen, endless loading).
Reservations not showing up or failing to sync in the app, making management difficult.
In-app ordering/billing issues (canceled orders, missing receipts, incorrect charges).
Slow or unresponsive in-app chat/support, delaying issue resolution.

Recent reviews

I was able to do pretty much everything I needed for my stay with the app with the exception of staying logged in to the app. Even though I was checked into my hotel room, the app would consistently log me out and then I’d have to log back in with my email. Wait for a code in order to get back into the app. I can’t. I just stay logged in. Why can’t I use a password that saved on my phone? I don’t understand why you make it so difficult.

by Ro*****, 2026-06-06

It’s infuriating when you are staying at hotel and the app logs you out EVERYTIME you close it. No settings to change it.

by Ma*****, 2026-06-02

⭐☆☆☆☆ The Great Wolf Lodge app has become nearly unusable over the last few days. The biggest issue is that the app now logs me out every single time I close it. Every. Single. Time. How am I supposed to receive event reminders, activity notifications, and trip updates if I have to manually log back into the app every time I open it? The entire purpose of a resort app is convenience, trip planning, and staying informed during your stay. Constantly being logged out defeats that purpose. What makes this even more frustrating is that this wasn’t happening when I first downloaded and set up the app. The problem only started within the last 2–3 days, which suggests something changed in a recent update. I attempted to troubleshoot through the website chat. The AI assistant, Olivier, had me change settings on my phone because it claimed those settings were causing the issue. I followed the instructions exactly, and it made absolutely no difference. I then contacted two live support representatives. After waiting 30–45 minutes for responses and repeatedly explaining the issue, I was eventually told that the app is “supposed” to work this way. If that is true, then it’s a terrible design decision. If it’s not true, then support needs better training because nobody seemed to understand the problem. To make matters worse, the in-app chat feature doesn’t even work until you’re physically at the resort, which limits your ability to get help before your trip. For reference, I am using an iPhone 17 Pro Max running iOS 26.5 (the latest iPhone and latest iOS version available). This is not an outdated device issue, nor is it a phone settings issue. The app worked correctly when I first installed it and only began logging me out repeatedly within the last few days. Please investigate this issue. ***An app designed to help guests plan their stay should not require users to repeatedly log in every time they open it. This is a basic functionality problem that needs to be fixed. Until this issue is resolved, I cannot recommend relying on this app for trip planning or event notifications.