Bitstamp by Robinhood: Buy BTC

I made a wire transfer to Bitstamp on December 16. As of today, more than two months later, the funds have still not been credited to my account. Despite multiple follow-ups, I continue to receive the same generic response: “The matter has been escalated to the appropriate department and is being worked on with great care and urgency.” There has been no meaningful update, no timeline for resolution, and no accountability. This is not a minor delay — this is a large wire transfer that has effectively been in limbo for over 60 days. For a financial institution handling customer funds, this level of delay and lack of transparency is unacceptable. I expected professionalism, communication, and urgency when dealing with significant sums of money. Instead, I’ve experienced repeated scripted responses and zero progress. If this matter is not resolved immediately, I will have no choice but to escalate formally through my bank and pursue further action. Extremely disappointed in the handling of this situation.

They don’t allow transfer to external wallets. They demand a one hour long video chat to seemingly verify your actions??? It’s my money not there’s! All the phone number are out of country! The people don’t speak English . Don’t use This app! It’s a trap! Plus to return the money back to my bank account they charge $25.00 outrageous!

All fees, 90% buy limit, and $10 minimum orders are made for you to bleed and leave money on the table. Don’t trust the ratings - read the overwhelmingly negative reviews.