Reviews of USAF Connect

By: U.S. Department of Defense App

List of user reviews and ratings for USAF Connect

Total ratings

1.50 (Rating count: 244)

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Review summary

User reviews consistently report stability and data reliability issues: the app crashes or stalls on loading, often requiring uninstall/reinstall; information is frequently outdated or incomplete (missing bases/organizations). Navigation also feels confusing, making it hard to locate base info or communicate. Respondents acknowledge the concept's potential and some design appeal, but reliability problems dominate the feedback.

Pros

OG Xbox-style menu design (aesthetic appeal).
Intended to centralize important base notifications (e.g., road conditions, gate closures, weather).
Originally regarded as a great idea and valuable concept.

Cons

Frequent crashes and the app often won’t open.
Loading screen hangs or never finishes loading.
Data is outdated or inaccurate and many bases are missing.
Navigation is confusing and makes finding information difficult.
Issues with selecting base/organization and recurring uninstall/reinstall requirements.

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User Reviews

Recent rating average: 1.30

All time rating average: 1.50

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90% (45)

Date	Author	Comment
2025-12-25	da*****	Why is not working
Why is not working
2025-11-14	Jn*****	I'm leaving this review to hopefully catch attention to this issue. The 36-2903 you have linked in-app is outdated. The one you have is from Feb 2024 but there's a more recent one with Corrective Actions Applied in Mar 2024. I use this app for usually only 3 things and checking the 36-2903 is one of them. Edit added Nov 14, 2025: I removed a star from my review. I recently PCS'd and my organization is not available to add. It should be, it's CONUS and a COCOM is here. I'm very limited what I can do on the app without having my org.
I'm leaving this review to hopefully catch attention to this issue. The 36-2903 you have linked in-app is outdated. The one you have is from Feb 2024 but there's a more recent one with Corrective Actions Applied in Mar 2024. I use this app for usually only 3 things and checking the 36-2903 is one of them. Edit added Nov 14, 2025: I removed a star from my review. I recently PCS'd and my organization is not available to add. It should be, it's CONUS and a COCOM is here. I'm very limited what I can do on the app without having my org.
2025-10-14	Je*****	I’ve been trying to use this app for the last 4 years and every time I try to open it the app either crashes or gets stuck on the loading screen. I then have to delete and redownload the app just to get it to open properly. Probably the most annoying issue is trying to find any information on base agencies due to how the navigation is set up. Everything seems like a scavenger hunt.
I’ve been trying to use this app for the last 4 years and every time I try to open it the app either crashes or gets stuck on the loading screen. I then have to delete and redownload the app just to get it to open properly. Probably the most annoying issue is trying to find any information on base agencies due to how the navigation is set up. Everything seems like a scavenger hunt.
2025-09-23	Je*****	Worked before barely. Would at times force close itself sometimes or most times lagging loading anything. Now with the latest iOS 26 update wouldn’t even load just force closes. Most of the time info in app is outdated or incorrect anyway.
Worked before barely. Would at times force close itself sometimes or most times lagging loading anything. Now with the latest iOS 26 update wouldn’t even load just force closes. Most of the time info in app is outdated or incorrect anyway.
2025-09-20	ah*****	The app all most never makes it past the loading screen, on the off chance it does it crashes. I really don’t understand how the Air Force can even have a competent app. Who funded this? Garbage
The app all most never makes it past the loading screen, on the off chance it does it crashes. I really don’t understand how the Air Force can even have a competent app. Who funded this? Garbage
2025-09-18	Wa*****	App will continuously crash while opening so you have to delete and redownload just to use it one time. Because the next time you want to use it the cycle of crashing will happen.
App will continuously crash while opening so you have to delete and redownload just to use it one time. Because the next time you want to use it the cycle of crashing will happen.
2025-09-08	Re*****	Just delete this app. It doesn’t help with what I’m trying to do
Just delete this app. It doesn’t help with what I’m trying to do
2025-08-27	Cr*****	This app is yet another failed attempt of reinventing the wheel. You’re better off going to the Amn/NCO/SNCO page for any updated and relevant information you could possibly get from this app if you even got it to open for you without deleting and reinstalling. Hopefully someone important enough or knowledgeable enough, sees this and actually fixes something for once instead of pretending the new shiny thing works great. If only there was an option to give negative stars…
This app is yet another failed attempt of reinventing the wheel. You’re better off going to the Amn/NCO/SNCO page for any updated and relevant information you could possibly get from this app if you even got it to open for you without deleting and reinstalling. Hopefully someone important enough or knowledgeable enough, sees this and actually fixes something for once instead of pretending the new shiny thing works great. If only there was an option to give negative stars…
2025-08-20	Yo*****	Please add the 31st Fighter Wing , it’s not on there for me and was very useful but then I updated the app and it took it off of there
Please add the 31st Fighter Wing , it’s not on there for me and was very useful but then I updated the app and it took it off of there
2025-08-03	De*****	This app doesn’t even have all the bases on it. My friend has bases on his app that I don’t…so much for “excellence in all we do”
This app doesn’t even have all the bases on it. My friend has bases on his app that I don’t…so much for “excellence in all we do”