Reviews of USAF Connect

By: U.S. Department of Defense

List of user reviews and ratings for USAF Connect

Total ratings

1.50 (Rating count: 243)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Apple App Store

View and respond to reviews directly on the store page.

Visit

Review summary

User reviews consistently report stability and data reliability issues: the app crashes or stalls on loading, often requiring uninstall/reinstall; information is frequently outdated or incomplete (missing bases/organizations). Navigation also feels confusing, making it hard to locate base info or communicate. Respondents acknowledge the concept's potential and some design appeal, but reliability problems dominate the feedback.

Pros

OG Xbox-style menu design (aesthetic appeal).
Intended to centralize important base notifications (e.g., road conditions, gate closures, weather).
Originally regarded as a great idea and valuable concept.

Cons

Frequent crashes and the app often won’t open.
Loading screen hangs or never finishes loading.
Data is outdated or inaccurate and many bases are missing.
Navigation is confusing and makes finding information difficult.
Issues with selecting base/organization and recurring uninstall/reinstall requirements.

Upgrade to see all 243 reviews

User Reviews

Recent rating average: 1.30

All time rating average: 1.50

Upgrade to see all 243 reviews

19% (45)

Date	Author	Comment
2025-12-25	da*****	Why is not working
Why is not working
2025-11-14	Jn*****	I'm leaving this review to hopefully catch attention to this issue. The 36-2903 you have linked in-app is outdated. The one you have is from Feb 2024 but there's a more recent one with Corrective Actions Applied in Mar 2024. I use this app for usually only 3 things and checking the 36-2903 is one of them. Edit added Nov 14, 2025: I removed a star from my review. I recently PCS'd and my organization is not available to add. It should be, it's CONUS and a COCOM is here. I'm very limited what I can do on the app without having my org.
I'm leaving this review to hopefully catch attention to this issue. The 36-2903 you have linked in-app is outdated. The one you have is from Feb 2024 but there's a more recent one with Corrective Actions Applied in Mar 2024. I use this app for usually only 3 things and checking the 36-2903 is one of them. Edit added Nov 14, 2025: I removed a star from my review. I recently PCS'd and my organization is not available to add. It should be, it's CONUS and a COCOM is here. I'm very limited what I can do on the app without having my org.
2025-10-14	Je*****	I’ve been trying to use this app for the last 4 years and every time I try to open it the app either crashes or gets stuck on the loading screen. I then have to delete and redownload the app just to get it to open properly. Probably the most annoying issue is trying to find any information on base agencies due to how the navigation is set up. Everything seems like a scavenger hunt.
I’ve been trying to use this app for the last 4 years and every time I try to open it the app either crashes or gets stuck on the loading screen. I then have to delete and redownload the app just to get it to open properly. Probably the most annoying issue is trying to find any information on base agencies due to how the navigation is set up. Everything seems like a scavenger hunt.