ECG PowerApp

Name: ECG PowerApp
Rating: 4.5 (23950 reviews)
Author: Electricity Company of Ghana Ltd.

By: Electricity Company of Ghana Ltd. App

Productivity

Overview

Version:

6.0.170

Last updated: 2026-06-27

Features & Capabilities

Meet the all new ECG PowerApp. Redesigned. Renewed. Refreshed.

The app connects you to critical information as it happens and lets you report issues directly to our customer service team for timely feedback on this app. Top up for all prepaid and postpaid meter types, with plans to add selected card-based meters via NFC and Bluetooth. Our refreshed top-up process speeds refunds back to your mobile money wallet or bank account, making transactions smoother and more convenient. We're excited to embark on this new journey of convenience with you.

User Growth & Download Statistics

App Task Management Payments

By:

Electricity Company of Ghana Ltd.

Rating:

4.50

(23,950) 56 new ratings

Version:

6.0.170 Last updated: 2026-06-27

Version code:

887506988

Creation date:

2018-07-31

Compatible devices:

Size:

125.87MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-26

Compare stats and ranking:

Ranking

# 10,591 ▲ 143

Other rankings

#5 in power keyword 55

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Electricity Company of Ghana Ltd.

Apple Apps Store

https://apps.apple.com/us/app/ecg-powerapp/id1398352884

User Reviews

Users broadly report the ECG PowerApp as unreliable: money is frequently debited without delivering tokens or timely refunds; credits may not reflect on meters or be incorrect; top-ups encounter code/transaction errors; balance checking is limited or unavailable; and support is often unresponsive. A minority find it convenient for at-home recharges and real-time alerts, but persistent financial and technical problems undermine trust.

Pros

Convenient to recharge and pay bills from home.
Fast top-ups with real-time notifications.
Generally easy to use when it functions as expected.

Cons

Money is debited but prepaid tokens are not delivered, with refunds taking hours or never issued.
Tokens/credits fail to reflect on the meter or are delivered late or with incorrect amounts.
Frequent transaction errors and code delivery issues (failed top-ups/verification codes not sent).
Inability to check remaining balance or meter credit within the app.
Poor customer support and unresponsive channels (calls and emails often go unanswered).

Recent reviews

The app is useful and makes it convenient to buy credit anytime, any day. However, one of its biggest drawbacks is how difficult it is to manage a mobile money (MoMo) wallet. If you change your phone, you can’t simply add your existing MoMo wallet to the new device. Instead, you first have to remove it from the old phone before you can register it again. But what happens if your old phone is lost, stolen, or damaged? There isn’t even an OTP or any other verification option to confirm that you’re the rightful owner of the wallet. I recently had to visit your office, and all I was given was a phone number to call so my wallet could be removed because the system claimed it had already been added elsewhere—even though I still had my phone with me. This process is unnecessarily frustrating. Why make it so difficult for customers who simply want to buy credit? Please consider improving the app by following the example of GWC. Their app is much easier to use, and customers can contact support directly through the app to resolve issues quickly without all the unnecessary back and forth. I hope you take this feedback seriously and improve the user experience.