Features & Capabilities

MOTU GR Parking is the official Grand Rapids parking app. Pay from your phone, start and extend parking sessions, and manage your parking history with receipts.

Features include pay-on-the-go, future rate previews, email receipts, alerts before sessions end, and optional location services to quickly find nearby zones—making parking stress-free.

User Growth & Download Statistics

By:
City of Grand Rapids, MI
Rating:
3.30
(592)
Version:
9.2.22 Last updated: 2024-05-13
Version code:
865802953
Creation date:
2018-07-24
Compatible devices:
Size:
68.59MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-05
Compare stats and ranking:

Ranking

Other platforms

Android
MOTU (v9.6.0)
121,252 2.97 (561)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
City of Grand Rapids, MI
Apple Apps Store
https://apps.apple.com/us/app/motu-grand-rapids-parking/id1396201773

User Reviews

User reviews repeatedly highlight reliability problems: frequent payment failures, app outages, and tickets issued during payment attempts; added frustration from per-transaction fees and wallet fund risks; and inadequate expiration notifications. Together, these issues create a cycle of frustration, lost time, and distrust in MOTU Grand Rapids Parking.
Pros
Cons
  • Frequent payment failures and errors when attempting to pay for parking via the MOTU app (e.g., payment failed, network error).
  • Frequent outages and slow loading of the app, with service downtime and kiosk malfunctions contributing to payment issues.
  • Parking tickets issued despite attempts to pay through the app, with reports of difficulty getting tickets reversed or refunds and even double charges.
  • Transaction fees and wallet-related charges (per-transaction fees, wallet fund issues) that users view as unfair or opaque, sometimes with funds at risk.
  • Poor or missing notifications about parking time expiration (short warnings, lack of advance notices, or text alerts stopped) and overall limited user guidance.
Recent reviews
“Payment Failed” error every time I try to pay for parking via the app. It used to work for me 2 yrs ago. What happened ? ??
by Ho*****, 2026-03-26

What do you mean I should pay 25 cts for each transaction? That’s around 20% of the parking fee for less than one hour. That’s a scam. Use the public born to pay parking.
by xX*****, 2025-10-30

I have received TWO parking tickets while trying to use this app to pay for parking because both times didn’t process.
by *****, 2025-01-09
View all user reviews ›

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