MOTU - Grand Rapids Parking

Name: MOTU - Grand Rapids Parking
Rating: 3.3 (592 reviews)
Author: City of Grand Rapids, MI

By: City of Grand Rapids, MI

Park. Pay. Be on your way.

Features & Capabilities

MOTU GR Parking is the official Grand Rapids parking app. Pay from your phone, start and extend parking sessions, and manage your parking history with receipts.

Features include pay-on-the-go, future rate previews, email receipts, alerts before sessions end, and optional location services to quickly find nearby zones—making parking stress-free.

User Growth & Download Statistics

App Navigation & Mapping Payments Privacy & Security

By:

City of Grand Rapids, MI

Rating:

3.30

(592)

Version:

9.2.22 Last updated: 2024-05-13

Version code:

865802953

Creation date:

2018-07-24

Compatible devices:

Size:

68.59MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-05

Compare stats and ranking:

Ranking

# 84,428 ▲ 31

Other platforms

MOTU (v9.6.0)

121,252 2.97

(561)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

City of Grand Rapids, MI

Apple Apps Store

https://apps.apple.com/us/app/motu-grand-rapids-parking/id1396201773

User Reviews

User reviews repeatedly highlight reliability problems: frequent payment failures, app outages, and tickets issued during payment attempts; added frustration from per-transaction fees and wallet fund risks; and inadequate expiration notifications. Together, these issues create a cycle of frustration, lost time, and distrust in MOTU Grand Rapids Parking.

Pros

Cons

Frequent payment failures and errors when attempting to pay for parking via the MOTU app (e.g., payment failed, network error).
Frequent outages and slow loading of the app, with service downtime and kiosk malfunctions contributing to payment issues.
Parking tickets issued despite attempts to pay through the app, with reports of difficulty getting tickets reversed or refunds and even double charges.
Transaction fees and wallet-related charges (per-transaction fees, wallet fund issues) that users view as unfair or opaque, sometimes with funds at risk.
Poor or missing notifications about parking time expiration (short warnings, lack of advance notices, or text alerts stopped) and overall limited user guidance.

Recent reviews

“Payment Failed” error every time I try to pay for parking via the app. It used to work for me 2 yrs ago. What happened ? ??

by Ho*****, 2026-03-26

What do you mean I should pay 25 cts for each transaction? That’s around 20% of the parking fee for less than one hour. That’s a scam. Use the public born to pay parking.