Best Friends Pet Hotel

Name: Best Friends Pet Hotel
Rating: 3.8 (56 reviews)
Author: BEST FRIENDS PET CARE, INC.

By: BEST FRIENDS PET CARE, INC.

Lifestyle

Features & Capabilities

Locate the nearest Best Friends Pet Hotel centers, manage your pet profiles, and easily book boarding or grooming—right from your mobile device. With 35 climate-controlled centers nationwide, including on-site at Walt Disney World, your pet enjoys a safe, clean, and fun home away from home.

Since 1996, Best Friends Pet Hotel has treated your pets like family. Total Pet Care safety protocols, created by our veterinarians, help tailor the best package for each pet. Whether your dog loves day camp or prefers individualized play, we offer flexible care and add-ons to keep them happy and stress-free.

User Growth & Download Statistics

App Shopping Advertising Marketing Task Management

By:

BEST FRIENDS PET CARE, INC.

Rating:

3.80

(56) 0.10

Version:

1.3 Last updated: 2023-11-12

Version code:

840977246

Creation date:

2018-08-06

Compatible devices:

Size:

20.01MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-11

Compare stats and ranking:

Ranking

# 201,133 ▼ 736

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

BEST FRIENDS PET CARE, INC.

Apple Apps Store

https://apps.apple.com/us/app/best-friends-pet-hotel/id1392461639

User Reviews

The Best Friends Pet Hotel app is generally praised for being easy to use, fast to book, and good for tracking reservations, vaccines, and profiles. However, many reviews note persistent booking issues that prevent scheduling, unreliable pet cameras, and occasional problems uploading vaccination records. Overall, the app is valued as a convenient upgrade over the website, but needs fixes to ensure reliable bookings and camera access.

Pros

Easy to use and navigate with a clean, uncluttered interface.
Booking reservations is quick and often easier than using the website.
Great for tracking upcoming reservations, points, and vaccination status in one place.
Pet cams are a nice in-app feature and easier to access when they’re working.
Reminders and updates help keep you organized and reassured about your pet's stay.

Cons

Booking functionality is inconsistent or nonfunctional, making it hard to schedule dates or services.
Pet cams frequently fail or are unavailable, even when linked in the app.
Vaccination records upload can be problematic; some users have trouble uploading documents or must email them.

Recent reviews

The app doesn’t let you choose same day drop off/pickup. It’s missing a lot of other options. You’ll just end up calling. Save your time and storage space on your phone.

by wd*****, 2026-05-17

I can’t actually schedule anything through the app. It doesn’t allow you to select dates.

by Ca*****, 2025-12-09

This app is pretty much nonfunctional. It doesn’t allow you to book appointments, day care or boarding and won’t show prices for any services. This bug has been there for at least the 6 months I’ve had the app.