NHS App

Name: NHS App
Rating: 2.7 (72 reviews)
Author: NHS Digital

By: NHS Digital App

Access NHS services in England

Overview

Version:

6.4.1

Last updated: 2026-06-24

Ranking

#211,435 ▼ 6,190

Overall

Features & Capabilities

The NHS App offers a simple, secure way to access a wide range of NHS services from your mobile device. If you are 13 or older and registered with an NHS GP in England or the Isle of Man, you can use the app to view health information, request repeat prescriptions, book appointments (where supported by your GP), and receive important messages.

You can switch profiles to access services for family members and log in using NHS login or biometrics for secure access. The app connects securely to data from NHS services, helping you stay informed and in control of your health anytime, anywhere.

User Growth & Download Statistics

App Privacy & Security Data Accessibility

By:

NHS Digital

Rating:

2.70

(72)

Version:

6.4.1 Last updated: 2026-06-24

Version code:

887146536

Creation date:

2021-06-25

Compatible devices:

Size:

11.02MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-19

Compare stats and ranking:

Ranking

# 211,435 ▼ 6,190

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

NHS Digital

Apple Apps Store

https://apps.apple.com/us/app/nhs-app/id1388411277

Website:

https://digital.nhs.uk/services/nhs-app

User Reviews

The NHS App shows value by consolidating records and easing access for the elderly, but users repeatedly report major reliability and usability problems: difficult login, inconsistent appointment booking, poor GP support contact, invasive identity checks, and failing health data integration (including Apple Health and COVID passes).

Pros

Consolidated medical records (medications, test results, consultations) accessible in one place, including PDFs, which is especially helpful for elderly users.
Onboarding can be quick and straightforward for some users (e.g., quick setup for an elderly relative).
App appears to integrate information across multiple backend systems to bring records together.

Cons

Poor, inconsistent user experience and login flow: multi-step sign-in, frequent UI changes, endless loops, and screens that bounce you to external sites.
Unreliable appointment booking: 'no appointments available' messages, options that disappear or change, and difficulty in scheduling online.
Lack of easy contact with GP or support: no phone numbers in the app, poor in-app messaging, and reports that messages aren’t read.
Privacy and identity verification demands are overly intrusive: requests for full personal details, passport copies, and even video verification.
Data syncing issues and health integrations: test results/prescriptions stop syncing; Apple Health/Wallet integration and COVID pass export often fail.

Recent reviews

This app is absolutely pathetic. If you click (while logged in) on “make an appointment,” it says “there are no appointments available, please contact your GP.” Ok, not great, but fair enough, so you’d think that they would provide the telephone number to contact your GP… nope. If you navigate over to your GP information, guess what? No phone number! The app says “ask a question to your GP”! So you click on that and it brings up a long disclaimer screen saying they are going to pass along all your private information to a third party! Come on, guys! You can a lot better than this! Online appointments save everyone time and save the NHS money. Having this app adds no value over walking over to your GP and queueing whenever you need anything.

by Al*****, 2025-08-31

Doesn’t connect with apple health unfortunately we are lagging behind here. Nice to have my test results, but it’s time consuming to manually transfer data to the health app.