ServeDeck

ServeDeck, a cloud-based facility operation and management solution for commercial properties, hotels, malls, apartments and service providers.

It's a versatile web and mobile platform built to effectively support operation team to report and rectify the issues as soon as they arise, ensuring everything is always in-service, at all times.

Why ServeDeck:

• Maximised operational efficiency
• Improved team engagement and accountability
• Better visibility of overall team activities and performance
• Better decision making based on data analytics

Features Highlight:

• Report an issue instantly by snapping a picture or scanning a QR code
• Instant notification and automatic escalation
• Manage unscheduled (Corrective and General) and scheduled (Preventive, Inspection, Audit, Utility Meter Reading) maintenance
• Create work requests and feedback
• Manpower planning and staff attendance based on location
• Asset and inventory management
• Get notified of new announcements
• Optimised team collaboration via comment section
• Real-time dashboards and comprehensive reports
• Live chat with ServeDeck Support team