Beryl - bike & e-scooter hire

As someone who takes bike shares and travels frequently, this was by far the worst one that I've ever experienced and the most complicated, with the worst user interface. From the beginning you download one app just for you to see, of course, whether there is a bike share near you in the first place. I figured I was in the city center by Piccadilly that there would be lots of options nearby me but you can't actually see if there are any bike shares until you put in your credit card information. That was strike number one. I put in my credit card information only to be told that I have to download another app to see where the bikes are. When you are traveling and in another country, data is usually at a premium. After spending a couple of minutes to download the first app just to put in my credit card information, I now have to spend another two or three minutes downloading another app just to see if there are bikes on the map. I then download the second app, which is the app that I'm commenting on now, only to find that it doesn't even geolocate you automatically to see if there are bikes nearby you. I see a map with what looks like hundreds of bike stations but I don't even know if any one of them is near me or where their distance is because it does not automatically geolocate me. I then click on "bikes near me" only for it to load and load and load and not move anywhere. Finally I just give up and call an Uber.

9/10 it takes me about 3-4 mins to end a ride because each time it says “there was a problem, try again later”. Very frustrating.