Overview

Features & Capabilities

WhatsApp Business is a free-to-download app that adds built-in business tools to your chats. You can automate quick replies and away messages, organize conversations with labels, and use in-app features like a product catalog and payments where supported to streamline customer interactions.

Build trust with a professional business profile on a secure platform, improve responsiveness, and grow with discovery, targeted offers, ads that link to WhatsApp, and an in-app catalog. Some features vary by market and device.

User Growth & Download Statistics

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
WhatsApp Inc.
Apple Apps Store
https://apps.apple.com/us/app/whatsapp-business/id1386412985
Website:
https://www.whatsapp.com/business/

User Reviews

Users praise WhatsApp Business for being easy to use and strong for business, with fast design. However, multiple reviews highlight disruptive, frequent updates and serious broadcast-related issues after updates, such as drafts or inability to send media. Overall sentiment is mixed: high business utility but reliability concerns tied to updates and broadcasting features.
Pros
  • Easy to use and user-friendly.
  • Strong for business use; practical and helps organize work.
  • Fast performance with good design; widely regarded as a solid business app.
Cons
  • Frequent mandatory updates that disrupt usage and cause frustration.
  • Broadcast lists often fail after updates (cannot post/send media; drafts).
Recent reviews
1 star The new WhatsApp update is one of the worst decisions they’ve made. The app always stood out for being simple, intuitive, and focused on messaging. With these changes, the experience becomes more confusing, and the platform loses the essence that made it popular in the first place. Many of us users didn't ask for these modifications. Instead of adding features that clutter the interface, it would be better to focus on improving performance, stability, and privacy, as well as fixing existing bugs. I hope they listen to their community and reconsider this update. Not every change represents an improvement.
by La*****, 2026-07-13

The app has been an amazing partner but it crashed 2 weeks ago and would not open even even after reinstalling. This caused me huge business losses and credibility.
by Ja*****, 2026-07-13
View all user reviews ›

Best WhatsApp Business Alternatives

Here are some Apple apps that are similar to WhatsApp Business: