Patient Concierge

Name: Patient Concierge
Rating: 1.6 (55 reviews)
Author: Avadyne Health

By: Avadyne Health

Medical

Features & Capabilities

Patient Concierge App turns hospital bills into a guided, interactive AR experience. It clarifies charges, insurance coverage, due dates, and financing options while offering multilingual accessibility and closed-captioning for a wider range of patients. The app scans your bill via a QR code to launch a personalized tour that explains every line item in plain language.

With a 3D avatar tour, one-touch access to hospital customer service, and quick links to your payer portal and financial assistance information, Patient Concierge makes billing easier to understand on mobile devices. It also provides secure access to your hospital records and multilingual support, making the financial side of care more transparent and manageable.

User Growth & Download Statistics

App Accessibility Education Privacy & Security

By:

Avadyne Health

Rating:

1.60

(55)

Version:

1.19.0 Last updated: 2025-05-05

Version code:

874416406

Creation date:

2018-05-30

Compatible devices:

Size:

119.56MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-07

Compare stats and ranking:

Ranking

# 286,845 ▼ 912

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Avadyne Health

Apple Apps Store

https://apps.apple.com/us/app/patient-concierge/id1383648965

Website:

https://patientconcierge.app/about.html

User Reviews

User reviews for Patient Concierge are overwhelmingly negative. The most frequent complaints: QR/barcode scanning fails, payments are slow or impossible, and the app is glitchy and hard to use. Many users dislike the AR bill explanations and the requirement to keep the camera active, which complicates the payment flow. Other issues include not being able to view specific bill details or account numbers and poor customer support. Overall, users question the app’s practicality for paying bills.

Pros

Cons

QR/code scanning frequently fails or won't scan.
App is unreliable, glitchy, and slow to pay bills.
AR bill explanations are intrusive and hinder the payment flow.
Camera permission is required and scanning is difficult, invasive.
Cannot access specific bill details or account numbers; limited functionality.

Recent reviews

This app is complete trash. It simply doesn’t work at all. I try scanning the barcode and it tells me to make sure I’m connected to the internet or cell data and, of course I’m connected! Garbage, pure garbage.

by Zu*****, 2026-03-02

This is app is the most frustrating experience I have ever had simply trying to pay a bill. One star is not low enough.

by Bi*****, 2026-01-24

The only thing the app really does is explain your bill…which is self explanatory. It’s even worse if you call Meduit because their customer service agents are taught to do the exact same thing. Reading me my bill and not resolving my issue is NOT customer service!