Reviews of ISM CPSM

By: Institute for Supply Management App

List of user reviews and ratings for ISM CPSM

Total ratings

1.90 (Rating count: 21)

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Review summary

Most reviewers praise the idea of a CPSM mobile companion and the learning system, with features like lessons, flash cards, games, practice questions, and a personal dashboard that support study on the go. However, repeated reports indicate the app is frequently unusable due to login/authentication failures, false internet connectivity errors, and general bugs. Users also note inconsistent progress syncing and pages not loading, which undermines the core value of the tool. Until fixes address authentication, connectivity, and synchronization, the app remains unreliable despite its strong concept.

Pros

Comprehensive mobile study tools (lessons, flash cards, games, practice questions) within the CPSM Learning System.
Personal dashboard to track progress.
On-the-go study availability (study anywhere, anytime).

Cons

Repeated login/authentication failures preventing access (username/password not accepted).
False internet connectivity errors despite being online.
Frequent bugs causing non-functionality and instability.
Inconsistent progress syncing and pages not loading properly.

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User Reviews

Recent rating average: 1.00

All time rating average: 1.90

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87% (13)

Date	Author	Comment
2026-07-30	Th*****	As previously stated reviews this app still is showing that I’m not connect to the internet while WiFi is connected. Agree with other parties that it’s a shame that this app doesn’t work. For a program that strives for improvement and teaches as such this app not working doesn’t make a lot of sense. How can you say one and then not have a compatible app for your user. Do what I say but not what I do.
As previously stated reviews this app still is showing that I’m not connect to the internet while WiFi is connected. Agree with other parties that it’s a shame that this app doesn’t work. For a program that strives for improvement and teaches as such this app not working doesn’t make a lot of sense. How can you say one and then not have a compatible app for your user. Do what I say but not what I do.
2026-06-13	Te*****	It keeps telling me no connecting but I’m clearly on WiFi and can use any other app but this one 🧐
It keeps telling me no connecting but I’m clearly on WiFi and can use any other app but this one 🧐
2026-01-07	Jo*****	The app keeps saying I am not connected to the internet even though I am. It's 2026 and an app of this importance doesn't work, what a shame
The app keeps saying I am not connected to the internet even though I am. It's 2026 and an app of this importance doesn't work, what a shame
2025-12-06	Lu*****	Just as the title says - app doesn’t work at all
Just as the title says - app doesn’t work at all
2025-04-09	Cy*****	I bought the learning bundle but the app is not functional
I bought the learning bundle but the app is not functional
2024-11-06	Ca*****	App keeps saying not connected to internet even though I am. I’ve deleted the app and reinstalled and it’s still saying the same thing. This would be a great tool if it actually worked.
App keeps saying not connected to internet even though I am. I’ve deleted the app and reinstalled and it’s still saying the same thing. This would be a great tool if it actually worked.
2021-11-07	Ta*****	Will not accept username and password . Pay for membership and classes, but cannot even use the online feature. Very disappointed!
Will not accept username and password . Pay for membership and classes, but cannot even use the online feature. Very disappointed!
2021-09-17	Av*****	Just like others have said….it won’t take my user name or password.
Just like others have said….it won’t take my user name or password.
2020-06-11	Do*****	This would be a great tool if it worked properly
This would be a great tool if it worked properly
2019-11-14	IS*****	I can’t login. It keeps saying password or username is invalid but it’s not because I can login using the same from my laptop. But it won’t login using the app on my Apple iphone. Please fix it.
I can’t login. It keeps saying password or username is invalid but it’s not because I can login using the same from my laptop. But it won’t login using the app on my Apple iphone. Please fix it.